Human Resources Sales
Resume:
C OURT NEY C. PE TERSON
San Diego, CA 92109
E mail: *************************@*****.***
E D UCAT IO N: U N I V E RS I TY OF MASSACH USETTS AM H E RST
Bachelors of Arts May 2009
Major: Psychology
E XPER I E NCE: I N T ERACT IO NS MARKET I NG, San Diego, CA
Jan 12 – Present Recruitment Coordinator
• Collaborate with hiring Managers and Human Resources staff on
recruitment needs, hiring strategies, sourcing techniques and candidate
recommendations.
• Screen and Interview candidates on a daily basis for a ter ritory of more than
100 locations nationwide. Develop Job Postings. Prepare and execute job fairs,
w hile meeting budget guidelines.
• Coordinate with staff on eI-9 verification, Criminal Background Checks and
D rug Screening; verify references on final candidates; review accuracy of
f inal hiring paperwork.
• Manage Recruitment module of applicant t racking system; Create and run
various recruitment, retention and staffing reports based on organizational
needs.
Jan 11 – Dec 11 Human Resources Assistant
• Processed employee leaves of absences, rate changes and transfers in 35
states and over 230 individual locations.
• Compiled data and reports required in the administration of various benefits
p rograms and entered information into company payroll systems and
spreadsheets.
• Monitored and communicated with employees on various leaves of absences to
ensure required documentation was received and employee was returned to
duty in accordance with applicable laws.
FRESEN I US M E D ICAL CARE, Waltham, MA
May 09 - Sep 10 Member Services & Provider Relations Coordinator for FMC Health Plan
• Consistently ranked top performer in customer quality call initiative by
issuing high quality services and customer satisfaction.
• Interacted with health plan members and providers through inbound and
outbound calls on customer needs.
• Resolved provider billing issues, provider referrals, patient t ransportation,
and product deliveries with numerous vendors.
• Promoted and enrolled various commercial health plan members into
wellness program via mailings and phone calls.
Jul 08 – Aug 08 Marketing Intern
• Analyzed historical educational sales efforts and identified attractive,
u nderutilized market segments for future marketing efforts.
• Conducted market research related to the packaging and labeling of the
l iquid form line extension of the PhosLo (Calcium Acetate) brand.
• Assisted in development of a new product-marketing portfolio through
organizing a hard copy and electronic library including dialysis related
a rticles.
VOLUN TEE R
EXPER I E NCE:
2006 The Boltwood Project Student Volunteer
2012-Current Make a Wish Committee
2012-Current G reat Places to Work Commitee
2012-Current Habitat for Humanity
C O MP U TER
SK I L LS: Microsoft Word, Excel, Office, PowerPoint, Outlook Express, Windows, Windows
V ista, IBM Lotus Notes, ADP Virtual Edge, ADP Timesaver, ADP Payforce,
Sharepoint, Lumesse TalentLink, Workday
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