Medical Assistant Customer Service

Nancy Xiong

**** ******* *** ***. *

Clovis CA, *3612

Home: 559-***-****

Email: *********@*******.***

OBJECTIVE

To obtain a challenging position in a medical setting that will allow me to gain experience working with a diverse and

challenging population of patients.

QUALIFICATIONS

I have an excellent 6 years of Customer Service relations, Cash Handling experience and accuracy, neat and organized,

proficient in Microsoft platforms, Word, Excel and Power Point., Internet, Fax, Copier, Multi-phones and a quick

learner. Bilingual, English and Hmong.

Medical Skills

Vitals Capillary Punctures Surgical Prep Urine Hcg

Spirometry Urinalysis Casting Wound Care/bandaging

EKG's Phlebotomy Injections Strep Screens

CPR Snellen Chart Wound Care Audiometry

Triage Suture Removal Peak Flow Instrumental Sterilization

CLERICAL SKILLS

Medical Manager Multi-line Phones Filing

Microsoft Word E-Mail Internet

Faxing/Copying Rx Refills Written Rx's

EDUCATION

Professional Medical Assistant

July 2009 – May 2010 Institute of Technology Clovis, CA

Professional Medical Assistant Program (PMA)

94% GPA, Attendance & Dean’s List Awards

EMPLOYMENT

April 2010 - June 2010 Concentra Urgent Care - Fresno, CA Title: Medical Assistant Intern

August 2008 – January 2009 West Corporation - Tulsa, OK Title: Account Manager, CSR

March 2007 - January 2008 Walgreen’s – Owasso, OK Title: Photo Tech, CSR, Cashier

January 2007 – January 2009 Toner Dome – Tulsa, OK Title: CSR, Sales Rep

ACCOMPLISHMENTS

Outstanding worker, outstanding student, dependable employee, I was part of the Fresno Police Explorer Post #200 and

worked with Fresno Police Department as a volunteer providing community service throughout the city.

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