Sales Customer Service

Stephen J. Lawrie

*** ****** ***** *****, *** Clemente, CA 92673

Mobile: 949-***-**** - Email: *************@*****.***

PROFESSIONAL EXPERIENCE

**/**- **/** *********** of America, Loan Officer for Direct Lender Irvine

CA

As Proquest, originating and closing business in 30 states. Quick app to

close for FNMA, FHLMC, FHA, and VA loans. Submiting 2 files to underwriting

per week. Completing 3 loan applications per day. Managed all leads and

pipeline through a Lead Management System.

7/12 - 02/13 ProQuest Home Loans, Loan Representative for Mortgage Broker

San Juan Capistrano CA

Analyzing applicants' income, credit, and property evaluations to determine

eligibility for home loans. Selling directly to borrowers: structuring

pricing calculating and packaging new home loans for Conventional, FHA, VA,

FNMA, FHLMC. Managing the loan process between the client, processing,

underwriting, lender management, escrow and title. Maintaining a consistent

pipeline upwards of 2 million dollars.

4/12 - 7/12 IMARC, Borrower Interviewer Irvine CA

Reviewed and analyzed loan file documentation to identify possible fraud.

Obtained borrower contact information by research and investigation.

Obtained a detailed interview/statement from borrowers regarding the

transaction being audited. Worked with a writer to ascertain all relevant

questions and angles have been exhausted. Summarized all audit and

interview details in a formatted written assessment.

08/07 - 12/11 Countrywide Home Loans / Bank of America Home Loans, Senior

Mortgage Loan Coordinator Irvine CA

Headhunted & recruited at Countrywide / seamlessly managed pipeline

transition continued producing an average of $8M monthly. Later in response

to slowing market conditions successfully building a Sales team of 4 senior

& 4 junior loan officers & managing each of their business'. With a notable

record of successfully Improving Loan Officer business. Improved market

conditions returning focus to assisting one / two senior top producing loan

Officers at the most successful Retail Sales Branch in the US. Managing

$20m plus pipelines & consistently funding upwards of $5m.

11/01 - 08/07 Washington Mutual*

02/05 - 08-07 Senior Sales Associate (Retail

Sales Division, Irvine CA)*

Joining one of the highest producing loan officers in the US, with the goal

of organizing, streamlining & managing a fast growing pipeline / Increasing

sales through improved efficiencies, marketing & business partner

relationships. Within two months pipeline grew from an average of $20M to

$30M with fundings at an average of $8M a month. Responsibilities included

(but not limited to) Marketing / Loan Applications / Pricing / Sales Calls

( Scenario building) / Loan packaging / operations point person / Client

Liaison / dealing directly with the BM on pricing exceptions &

profitability & fulfillment management on underwriting & production /

Escrow & Title point person/ overall coordination & execution of the entire

loan process.

04/03 - 02 /05 Senior Sales Associate (Wholesale Sales Division, Irvine

CA)*

Assisting the Account Executive and overseeing their large pipeline with 33

broker accounts, primarily in the Beverly Hills and Hollywood areas serving

many celebrities. Achieving a pull through translating to $20m - $40m

monthly funded volume. Successfully maximizing the processing and funding

of loans by coordinating and scheduling with all fulfillment departments:

boarding, loan processors, underwriting, closing / funding and post

closing, Also trouble shooting and facilitating in all areas including

arbitration of loans with underwriting and operations management. Being the

point person to premier brokers, dealing with the entire spectrum of the

lending process, including: answering and quoting loan scenarios / loan

products and programs / pricing and rate lock quotes and maintenance / loan

packaging & arbitrating conditional approval criteria. Continually

developing and maintaining business with brokers while ensuring excellent

customer service at every level of the process.

11/01- 04/03 Senior Loan Coordinator (Wholesale Division Irvine CA)*

Managing the business of 13 brokerage firms in the wholesale processing of

home loans a consistent top producer in loan fulfillment. Responsible for

reviewing loan application packages for completeness and accuracy,

verifying and validating supporting income, asset and liability

documentation to verify automated decision. Other duties included

calculating income, funds to close; reviewing and verifying credit report

and other income and liabilities. Also signing off on loan conditions,

analyzed title reports, purchase contract and escrow instructions,

identifying potentially fraudulent information, performing verbal

verification of employment Communicating between the bank & serviced

brokers.

2/99 - 9/01 Belkin Components, Warehouse Manager, Compton, CA

Ultimately responsible for maintaining a $22 million inventory; overseeing

the operations of the warehouse, covering 160,000 square feet accommodating

approximately 6,000 pallet positions; Eight - ten trailer per day standard

in receiving. Sustaining upwards of up to 500+ pallets daily in output,

representing $2 million daily in sales order revenue. Other duties

included the supply of materials to all production departments. Developing

and implementing necessary facilities and equipment to assure the efficient

storage and handling of materials; ensuring inventory systems are

maintained and only conforming parts are stored in the warehouse. Involved

continually in the development, particularly in order picking,

implementation and documentation of procedures, warehouse design/systems

and ergonomics in a rapidly expanding environment. Overseeing, training and

scheduling 40 personnel across two shifts; implementing a rigorous

reorganization program resulting in halved head count and doubled

productivity.

Previous Employment available on request

EDUCATION

Harlow College, England - Arts, Drama, Theater and Music. Contemporary

Technical Theater and Film Studies

3 CSEs, 6 GCE 'O' Levels, GCE 'A' Levels.

Professional References: Komron Tarkeshian

******.**********@*************.*** / Christine Crocker

****************@*****.*** / John Fink ****.****@*************.***

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