Manager Mental Health

TERRANCE R. GISTORB

**** ******** ****, ******, ** 30096 • 225-***-**** • *********@*****.***

PROFESSIONAL SUMMARY

Dependable person who works persistently and encompasses energy that enables me to work very hard. My intelligence

and love of challenges allows me to be flexible in any environment. Effectively provides counseling and refer beneficial

resources to clients. I trust that clients should be aware, engaged, and fulfilled, and that my commitment to meet their

needs and desires should encourage them to aspire in being successful.

Key Accomplishments:

• Developed and coordinated events for recruitment, retention, and community health education purposes.

• Arranged/ facilitated groups to assess the requirements needed to become more proficient and effective

regarding program operations.

• Demonstrated leadership skills through planning, scheduling, organizing, and monitoring progress of events;

while ensuring that the program goals and objectives are met.

• Ensures optimal client outcomes and customer satisfaction through ongoing performance initiatives.

CORE COMPETENCIES

• Client Assessment • Emotional Intelligence • Treatment Planning

• Individual/Group • Character & Social • Case Management

Counseling Skill Development

• Educational

• Vocational Counseling Consultant

EDUCATION

Master of Arts in Education Degree Received: August 2010

Kaplan University- Ft.

Lauderdale,FL

Bachelor of Science in Criminal

Southern University- Baton Rouge, Justice Degree Received: May 2006

LA Minor in Social work

PROFESSIONAL EXPERIENCE

State of Louisiana/Department on Children and Family Services Baton Rouge, LA

Social Services Analyst, September 2006 October 2012

Responsible for providing daily over-site of the department by managing a caseload of 800-1000 cases regarding child

welfare. Direct contact with parents and children for case documentation required and also served as a court liaison for

case testimony and setting new child support cases.

• Interview clients/applicants to obtain information, assess employment and educational history, work abilities,

training interests and to determine support services needed

• Serves as case manager for assigned caseload, record findings, recommendations and services provided,

complete case record forms and necessary correspondence in connection with assigned cases

• Monitors all support payment activity on assigned cases and follows up on delinquent payments. Served as court

liaison for the agency in coordination of docket scheduling, affidavit completion, case testimony, judicial reviews,

etc. Prepare and submit appropriate documents for court proceedings

State of Louisiana/Department of Juvenile Justice – Baton Rouge, LA

Social Services Counselor 1, May 2006 August 2006

Assumed responsibility for coordinating and implementing activities, workshops, groups, and programs focused on

character and social development for male clients ages 14-21. Assisted clients with developing emotional health by

providing individual and group counseling on relationships, home environment, sexuality, academic performance, and

career advancement.

• Instruct youth regarding desirable health, personal habits and housekeeping duties. Supervise youth in work,

recreation, educational settings, and physical training to assess changes in their social behaviors

• Assessed and performed follow up reviews with clients

• Completed Plan of Care (POC) with client to provide prevention counseling and prevention service needs/ goals

• Provided behavioral support for clients by conducting individual and group sessions

• Provided a positive mentor relationship with clients

• Observe behavior and social interaction of youth and intervene when conflicts occur and deescalate

• Assisted with many mental and emotional crises and referred clients to mental health services as needed

Department of Veterans Affairs – Alexandria, LA

Intern Psychiatry Department, May 2004 April 2006

Assisted psychologist with providing cross-functional services in the psychiatry department of the hospital including:

diagnosis, treatment, and support groups.

• Coordinate scheduling and administrative duties for psychologist as required

• Assist in preparation of counseling sessions by reviewing case notes, medical history and assessments.

• Assist in developing treatment planning

Special Needs Unlimited Baton Rouge, LA

Direct Patient Care Assistant, January 2004 January 2013

Work with individuals with developmental disabilities and mental health issues, by assisting them with everyday skills

and independent living arrangements. Duties specifically included:

• Assist with basic general hygiene practices including bathing, grooming and dressing.

• Assist with household chores, meal preparation, and medication observation.

• Communicate with clients and document day to day progress and what each day entails.

• Take clients into the community to enjoy recreational activities.

• Assist with shopping.

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