Project Manager

OVERVIEW

Experienced result oriented IT professional with diversified background in

development, analysis and quality assurance testing. Consistently met

project timelines through extensive planning and good communication. Proven

ability to build strong relationships with geographically dispersed teams.

Demonstrated commitment to excellence and quality. Highly proficient in

problem solving and executing complex tasks. Motivated and team-oriented

with strong communication and inter-personal skills.

. Around 4 plus Years of diversified experience in Information

Technology write extensive experience in performing Manual/Functional

Testing.

. Worked in Healthcare, Banking, Financial and trading sectors.

. Experienced in IBM Rational Performance testing for Membership

enrollment and Claims for United Health Insurance and California

Health Insurance companies.

. Experienced with Financial products like Fixed Income, Securities,

Options, Stocks, Bonds, Clearance, Derivatives, Global Custody, Credit

Cards, Banking, and Loans etc. Have excellent domain expertise in

Healthcare, Financial, Banking, Insurance and Telecom domains.

. Technically very strong in Analysis, New Programs Development and

Problem analysis.

. Well versed with SDLC Project life cycles especially using Agile

Methodology.

. Experience with QA Methodologies and Validations that ensure the

quality of the product.

. Strong Experience in Analyzing Business specifications, Use Cases and

Developed Test Plans, Test Cases, System Test Scripts and Executed

them.

. Extensive experience in performing Functional, Integration, system,

regression and user acceptance testing.

. Expertise in Problem solving and Defect tracking using tools like Test

Director, Quality Center and Rational ClearQuest.

. Experience in Supporting Production and Development environments.

. Excellent team player, good independent performer, Organized and

hardworking.

. Outstanding Communication, Presentation, Interpersonal and Analytical

skills.

TECHNICAL SKILLS

Methodologies: CMM, SDM, RUP, UML, SDLC, TLC

Automated Testing Tool: WinRunner, Quick Test Professional 9.2,

Load Runner 9.0

Bug Reporting Tool: Test Director, Quality Center, Rational

ClearQuest.

Req-Repository: Rational Requisite Pro, DOORS, Quality Center, Rational

Suite.

Management tools: Quality center, Test Director, Test manager,

TOAD

Programming Languages: C, C++, PL SQL, XML, HTML, TSL, SQL, X

Query

Data Bases: MS-Access, MS SQL Server, Oracle 9i/10g,

Sybase, DB2, TOAD Operating System: Windows

(XP/2000/NT/98/95), Unix

Packages: MS Office, Visio, MS project, Rational clear case,

MS Access

GUI: ASP, JSP, Visual Basic, Power builder.

EXPERIENCE

Client: Blue Cross Blue Shield/Core IT Staffing

Dec/2012 to Apr/2013

Columbia, SC

Role: Test Analyst (System and Acceptance Test)

Line of Business: Health Care

Project Title: Enrollment Health Plan Application

This project is sub-vendor to QSSI INC. QSSI is established is 1997 a

technology and security services company firmly focused on Health IT.

Combining industry knowledge and comprehensive IT expertise with a CMMI

Maturity Level 3 management methodology, QSSI collaborate with public

sector and commercial organizations to maximize performance and create

sustainable value for our customers. Fraud Detection Solutions - To combat

the growing concern that the Medicare Trust Fund may not be adequately

protected against erroneous payments through current administrative

procedures, CMS tasked QSSI to conduct a demonstration to test the

feasibility of pre-payment solutions, automated edits, and predictive

modeling as additional protective mechanisms for Medicare Program Payments.

Automated Edit System (AES) is intended to be a significant part of CMS

efforts to streamline the Medicare claims review in order to reduce the

number of inappropriate payments.

. Tested front end and back end applications

. Performed UAT testing for all critical business processes partner with

Business Users

. Used Microsoft Visual Studio 2010, MS Word and Excel

. Produced Masters, System and UAT Test Plan for Releases and Defects

fixes

. Performed System, End To End, UAT Testing for the Micro strategy

application

. Actively worked in Agile Methodology

. Actively work on Performed Compatibility Testing using Microsoft Internet

Explorer, Mozilla Firefox and, Google Chrome

. Work loading test case in Share point

. Involved in System Testing, Regression Testing and UAT Testing the new

applications.

. Involved in complete User Acceptance Testing (UAT) to track the defects

of the application.

. Used Rational Clear Quest for Defect Tracking, Test Lab and to Test

Plan project

. Used VB. net for Front end Testing

. Actively participated in daily SCRUM meetings, retrospective meetings and

iterative Meetings

. Actively involved in various testing efforts from Interface, Functional,

integration, backend and System Testing.

. Involved in developing Test Plan for the System Testing.

. Determined Adequacy of requirements and guarantee that they are

applicable and testable.

. Participated in various Business, Testing and Issues Tracking meetings.

. Liaison with business and stakeholders to validates Test results.

. Performed Rational performance testing to ensure application can handle

production.

. Interacted with Business and developers to report defects and also to get

the build status of the application.

. Developed complex test scripts / SQL queries to perform data validations

. Interacted effectively with users across varied business units in testing

effort.

. Involved in requirement analysis and Enhancements to the system.

. Performed regression testing for the application for new releases.

. Used Rational Clear Quest to keep track of Defects.

. Worked for Rational Manual Tester

Client: State Farm, Dallas, TX

June/2010 to Oct/2012

Role: Test Analyst (System and Acceptance Test)

Line of Business: Finance and Banking

Project Title: Mortgage Loan Application

Description: This is a Mortgage web based application. . This application

allows creating and importing XML loans from beginning and closing the loan

by Funding. Using this application, Credit can be pulled from Credit

Vendors directly which interacts with various interfaces. This Involves

interaction with various access levels from an account executive to funding

specialty groups. In this process, the application goes to different

modules like Loan origination, XML import, Decision making, Loan approving

and Loan serving.

Responsibilities:

. Primary Point of contact for reviewing requirements to find out gaps,

ambiguous area that needs clarification.

. Coordinated review meeting with Business Analyst and Business Users to

fix incomplete requirements and gaps

. Partnered with Business Analyst team in every stage of requirements

creation process

. Produced Masters, System and UAT Test Plan for Releases and Defects

fixes

. Produced Test Scenarios and Test Cases for Releases and different

critical business processes

. Produced High Degree reusable Test Cases for future releases

. Produced Test Data plan and requirements for manual and automated

testing

. Reviewed Test Suite (Test Plans, Test Cases and Test Data) with

business stakeholders

. Requested Test Suite Approval from business stakeholders and got it

with less difficulty

. Performed Rational Manual testing for System and UAT Testing for

Application Under Testing

. Performed Rational performance testing to ensure application can

handle production.

. Performed UAT testing for all critical business processes partner with

Business Users

. Identified and investigated defects in the application under test

. Reviewed identified defects in the Change Control Board and decided

its resolution process

. Partnered with Development and Release management teams to coordinate

all the releases

. Created Test Execution Matrix for System and User Acceptance Testing

communicated to required all parties

. Worked with Business users to understand Business and Functional

requirements of the project and figure out the scope of test

strategy/planning.

. Developed detailed Master Plan and Test Plan using Mercury Quality

Center, gathered all the documents related to testing.

. Created Test Strategy, System Test cases, SQL Scripts and XQuery for both

Manual and Automation Testing.

. Created Test scenarios and Test suites to ensure complete test coverage.

. Performed IBM Rational Manual Testing for System and Acceptance Testing.

. Involved in complete User Acceptance Testing (UAT) to track the defects

of the application.

. Used SQL to write different Queries to extract the data from the server.

. Used Quality Center to communicate and track the defects thought out the

defect life cycle.

. Develop complete Test cases and scenarios including test data required to

adequately and thoroughly Test complex solutions on multiple operating

platforms.

. Performed IBM Rational performance Testing of individual system

components, middle tier web services with legacy external services and

XML data integrity.

. Used HPQC to maintain Use Case vs. Test Case requirements traceability

matrix.

. Created Requirement Traceability Metrics (for test completion, test

coverage, strategy tracking reports) using Quality Center.

. Document the Whole test results for the future application.

. Coordinated and communicated the whole QA effort by effectively working

with different teams.

. Used MS Excel and Word features for different stages of testing the

application.

. Each and every stage is informed to developers and users using Quality

Center to mail updates.

. Used Rational Clear Quest to keep track of Defects.

Environment: Quality Center, Quick Test Professional 9.2, Windows NT, XML,

XQuery, UNIX, .Net, Unix, J2EE, HTML, DHTML, UML, Oracle, SQL Server, MS

office, TOAD, DOORS, MS Project.

Cox Communication Inc Atlanta, GA

June 09 to May 10

Role: QA Tester - System

Line of Business: Cable Communication

Project Title: Register and manage account.

Description: This is a Microstrategy Reporting project; which is a user-

friendly reporting capability coupled with its powerful analytics are

tailor-made for COX needs, reports are produced on three databases there

are 27 reports created in this 3 releases, which includes canned and

customized reports.

Responsibilities:

. Performed necessary Requirements inspection, Design inspection, Test plan

and case creation, Test environment/data setup, Testing and reporting

during various phases of the Testing life cycle for the Microstrategy

reports.

. Interact with Users, Business Analysts, and Project Manager to understand

detailed technical/business process flows, managed testing assets in

Quality Center/ Test Director.

. Reviewed Business Use Cases, GAP Requirements, System Use cases and other

project artifacts for the Microstrategy reports.

. Created Test Plans, Test Cases and Test Scripts for manual testing using

Quality Center for the Microstrategy project

. Created Test plan for Smoke and Regression testing for Microstrategy 27

reports in three releases.

. Developed and maintained Smoke and Regression test scripts to support

system testing for monthly releases and enhancements for the

Microstrategy Reports

. Performed System, End To End, UAT Testing for the Microstrategy

application

. Documented, analyzed, prioritized and maintained defect logs in Quality

Center

. Tested the membership, enrollment, eligibility, claims and provider's end-

to-end application

. Involved in revising the Test Plan and Test Cases to reflect changes in

the AUT

. Checked the data flow through the front and backend and extensively used

SQL queries to extract the data from the database

. Exeucted ETL jobs for Microstrategy Reports project and documented the

results using Quality Center

. Responsible for GUI testing application screen changes and enhancements

. Extensively executed SQL queries on the MS SQL Server, Oracle and DB2

Database

. Maintained cordial rapport with Customers, Development, Business and

Testing tea

. Prepared documents to communicate about the status and progress of the

testing efforts with Quality Assurance Managers and Directors

. Developed complex test scripts / SQLs to perform data validations.

. Validated the source data obtained through SQL queries executed on oracle

source tables and compared the data to what is displayed on the dashboard

application.

. Executed Shell Scripts in UNIX to move the data and executed SQL Query to

validated the move.

. Conducted test plan, test case and SQL Quires reviews with project team

and users.

. Worked with software testing methodologies with all phases and stages of

testing desired Functional, System, Integration, Regression, Data

Validation, User Acceptance and Performance testing

. Analyzed the defects found during all the phases of testing and proposed

Defect Prevention plans.

. Preparation of defect status documents for daily review meetings

. Cross trained team members to work on the product IBM Integration

composer which helped the other team members to learn the product fast

and install and set up the product in their local environment

. Listed Testing requirements from the Functional requirements, System

specification and Design specification using Quality Center/ Test

Director.

. Created Test plans, Performance Test plan and Test cases based on

requirement documents with the help of Mercury Quality Center/Test

Director for both Manual and Automation testing.

. Performed Smoke testing, Functional testing, Integration testing,

Regression testing, End-to-End testing, System testing and Backend

testing using SQL Query and XQuery

. Created test scenarios to test various business processes involved in the

enrolment, billing and accounting modules.

. Enhanced performance suite for new enhancements, defects and releases.

. Performed UAT to track the defects of the system.

. Perform defect resolution process through Quality Center/Test Director.

. Created Risk Assessment document based on defect matrix to assess the

risks associated in production environment.

. Created Technical document with all details based on requirements

presented to project management and performance maintenance team.

. Used MS Excel and Word features for different stages of testing the

application.

. Each and every stage is informed to developers and users using Quality

Center to mail updates.

Environment: Quality Center, TOAD, DOORS, Test Director, SQL, Mainframe,

Java, .Net, XML, VB Script, MIcrostrategy, Windows XP, UNIX, MS office,

Visio.

Environment: WinRunner, Test Director, C++, J2EE, JSP, JavaScript, XML,

Unix, HTML, Perl, Oracle, SQL/PLSQL, Windows XP/NT and Toad.

Education= Bachelor Degree in Accounting.

1984 to 1987

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