Darren Brockett

**** ****** **** *****

Chesterfield, VA 23832

(H) 804-***-**** (C) 804-***-****

abzmx6@r.postjobfree.com

OBJECTIVE

TO ASSIST BUILD A COMPANY WITH A REPUTATION THAT PLACES EMPHASIS ON QUALITY

SERVICES, CUSTOMER SATISFACTION, COMPETITIVE PRICING AND ETHICAL PRACTICES.

Experience:

SunTrust Bank: Quality Assurance Specialist (Temporary) - 08/11 - 05/12

. MERS - Life of Loan department

. Trained staff on MERS: MERS, PLX and SunTrust internal systems.

. Researched active mortgage accounts and reconciled SunTrust and

MERS data using all supporting documentation

. Loan Reviewer - evaluate all loan documents to ensure and

maintained that loans conform to established policies, standards, and

regulatory requirement

. Review post-closed mortgage loan file to insure compliance with

all state and federal lending regulation and accuracy

. Exceed all performance standards and goals established by

management team

Home Savings of America: Community Banker - 03/10 - 02/12

. Provided & structured CONV, VA & FHA loans to customer needs to

save money and reduce monthly debt

. Evaluating the creditworthiness of potential customer for purchase and

refinance

. Helped customers to accelerate their mortgage terms

. Prepared month-end reports for managers and helped identify and

resolve any problems

. Generated new business through presentations of company products to

customers and through follow up procedures

Dominion Mortgage Corp.: Productions Manager/Sr. Loan Officer - 06/05 -

03/10

. Oversaw processing and pre-underwriting of CONV, VA & FHA loans

. Aligned operations with corporate policies/procedures and state

and federal regulations

. Provided & structured CONV, VA & FHA loans to customer needs to

help save money

. Assist with post closing - Prepares loans to ensure that they are

closed in conformance with underwriting guidelines. Tracks and clears

post close file exceptions

. Determine the likelihood that a borrower will be able meet financial

obligations to pay back the loan

. Worked with customers to reduce monthly debt and helped to

accelerate mortgage terms

. Developed, structured, trained and managed Dominion Ground force

(DGF): Offered customized in-home loan program presented by loan officers

with the goal to have package signed by customer at the end of the

presentation

. Trained loan officers to reduce no-sales by teaching procedures for

processing the loan

. Received Loan Officer of the Month 21 times

Amerigroup Mortgage Corporation: Loan Officer/Sales - 04/02 -

04/05

. Refinanced 1st mortgages for Veterans

. Trained loan officers to reduce no-sales, cancellations for

appointments and how to overcome objections

. Received loan officer of the month 4 times, remained in the top 3

tier out of 40 loan officers in the Richmond brand.

. Ranked #1 top loan officer in the country out of 700 loan officers

in 2003 and #2 and 2004 for the highest funded loans closed for the

company

Voice & Data Communications Systems, Inc: President/CEO - 06/94-

6/02

. Managed day-to-day operations which included managing personnel,

finances, marketing and technical decisions

. Secured contracts from bidding to generate profit to operate

company

. Responsible for interviewing, hiring and training 15 staff

members

. Estimated pricing and negotiated contracts and compliance

officer.

. Warranty service provider for DELL, Apple, Compaq and others

. Installed and tested all types of fiber, voice and data cabling.

. Design, installation and configuration of telecommunication and

data network systems.

. Design and manufacturing companies own PC's and network servers.

(Spectrum).

B & B Communications, Inc: Sr. Sales Engineer - 01/92 - 06/94

. Formed and Managed Philip Morris Park Communication Department

. Coordinated work load for technicians

. Negotiated pricing for equipment with vendors for resale.

. Project Manager for all new telecommunications and data network

installs.

. Trained staff on software and hardware products

. Maintained service on Philip Morris (Octel) voice mail nationwide

helpdesk.

. Installed, configured and tested all telecommunication and data

network systems

IBM: Customer Engineer - 1/86-10/9

. Managing a Territory of 14 Corporate accounts for service, upgrades and

installations.

. In charge of a Task force which developed software for IBM/ROLM's remote

polling programs.

. Training Employees on computers and software.

. Installing and maintaining all IBM products and data peripherals.

EDUCATION

BRONX COMMUNITY COLLEGE - 9/82-6/84

BRONX, NY

MAJOR: ELECTRONIC TECHNOLOGY

. Project leader for both years.

MANHATTAN VOCATIONAL/TECHNICAL HIGH SCHOOL

MANHATTAN, NY - 9/75-6/79

MAJOR: VOCATIONAL & TECHNICAL EXPLORATORY

. First place for art show in 1978 and 1979.

. Honor Society Award in the 11th and 12th grades.

SPECIAL SKILLS

MORTGAGE SOFTWARE

. Calyx Point and Byte mortgage software - Fannie Mae desk top underwriting

-Freddie Mac LP underwriting - IBM Fidelity and PLX.

HARDWARE AND SOFTWARE

. Strong knowledge of Computers, Servers, Network Infrastructure and Data

Cable design and Phone Systems.

. Strong knowledge of MS Word, Word Perfect and Windows, Excel and MS

Project Power Point Access and others

TOOLS AND TESTING EQUIPMENT:

. Fiber Optic Fusion Splicer, OTDR, and Power meters.

. Digital volt meter, Test sets, Crimp Tools and panner scanners.

. Tone Generators, Amplifier Probe and Punch down Tools.

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