High School Customer

Deborah E. Riley

**** ********* *** ******* ****, Georgia 30349

Cell Number 404-***-**** or E-Mail **************@*****.***

Professional Summary

Mental Health Assistance seeking to join a growing entrepreneurial organization as part of the Recovery team or

Human Services. With a background and experience in working with Co-Occurring Disorders, mental health and

substance abuse individuals.

Substance Abuse Counselor with the knowledge of principle, methods, and treatment . Counselors with the knowledge

of human behavior and performance as it relates to the disease, the individual and the family differences. Along with

the individual’s mood swings, behavior, personality, interest, motivation, as well as physical and emotional health.

Counseling that relates to the total assessment, treatment, goals and behavioral of the individual coincides with these

disorders.

Core Qualifications

Assessment Intake/ Communication

Case Management File/ Reports/ Records maintenance

Creative Problem Solving Referral

Crisis Intervention ●

Documentation Screening

Treatment Planning

Professional Experience

2010 to Present, Tangu Inc Counseling &Treatment Services Atlanta, Georgia 30303

Substance Abuse Counselor (Internship)

• Introduced to the Counseling Skill Set required to be an effective Counselor.

• Interaction with the client to determine suitability for drug and alcohol abuse treatment.

• Interpret the data collected during the treatment admission in order to determine the client's immediate

problems. Developed S.M.A.R.T Treatment Plans.

• Facilitate in house process groups. Documentation of client information into APS, B.I.R.P. Sharenote system

and progress reports for group and individuals.

• Case Manager Load consists of 10 clients or more.

• Abide to the Code of Ethics for NAADAC.

• Introduce clients to the 12 Step program and educational process along with attending weekly group meetings

with clients.

• Assisted clients with achieving their goals agreed upon in the treatment plan.

• Provide various social, medical and community service provider referrals to clients for to assistance.

• Provide individual weekly counseling for clients.

Direct Care Staff

• Providing appropriate counseling and assessment for each client.

• Develop treatment plan with obtainable and realistic goals.

• Provide housing, medical, educational etc. referral as needed for clients.

• Help client understand the importance of abstaining from all mood substance.

• Prepare and serve healthy meals for clients.

• Resolved conflicts between clients and establish order.

• Daily and weekly documentation of individual and group progress notes.

Deborah E. Riley Page 2

• Have medical staff administered prescribed medication at specified times and documented time and refusals.

• Assign homework assignment.

• Identify problem areas in contradiction to Treatment Plan.

• Monitor clean time of each client and random drug test.

• Write compliance and noncompliance letter to other housing residence, State and Municipal Court Systems as

well as Probation Officer pertaining clients’ progress.

• Provide counseling service for clients refer by the Legal System for drug and alcohol mandated evaluation and

treatment. Attend weekly staff meetings.

• Attend in service training. Safeguard the safety of each client. Keep all client information confidential.

Work History

1997 to 2012, Colonnade Restaurant, Atlanta, GA

Waitress

• Greet customers; offer beverage, present menu to customer and answer questions about menu items, make

recommendations upon request.

• Inform customer of daily specials. Offer a selections of varies beverages (menu) to table.

• Take food and beverage orders from customer.

• Enter order into computer for transmittal to kitchen staff.

• Serve food and beverage to customer as required. Remove dishes and glasses from table.

• Inform customer of house or specialty desserts offer customer coffee.

• Prepare customer check that itemize and total meal cost and sale taxes.

1991 to 1997, Wyndham Hotel, Atlanta, GA

Banquet Captain

• Greet, supervise staff, inspect staff and inform staff of their team leader(s).

• Inform the staff of the group and the number of guest they would be serving.

• Supervise and designated work assignment and performance.

• Inform staff and explain room setup, linen, décor and colors being used.

• Inform staff member of the tables they would serving.

• Inform staff of the menu item being served, the preparation, describes ingredients and cooking method.

• Inform staff of the clean up and break down details after the functions.

• Prepare customer check that itemize and total meal cost and sale taxes.

Education

Shorter University, Riverdale, GA 2013Master of Art: Leadership

Shorter University, Riverdale, GA 2010 Bachelor of Science: Human Services

Savannah Area Technical School, Savannah, GA 1980 License Practical Nurse

S. M. Tompkins High School, Savannah, Georgia 1972 High School Diploma

Proficient in Microsoft word, Power Point and Internet, basic in Excel

Continuing education courses by SAMHSA, NAADAC, United Way and DBHDD along with ongoing training session

provided by Tangu Inc.

Continuing educational course that relates and focus on Human Service, Mental Health, Substance Abuse, Public and

Personal Relation along with Genograms as they relate to individuals and their family.

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Certification

High Impact Training & Counseling, Inc., Atlanta, GA

• Certified Anger Management Specialist: “CAMS” Certificate Number:1234

• Certificate of Completion “Managing Adolescents Anger Differently Provider Number 12-011-71

Fulton County Superior Court Pretrial Services Supervision, Atlanta, GA

• Certificate of Facilitation “Active Parenting Program” Instructor

Recovery- Unlimited LLC Atlanta, GA

• Certificate of completion “Professional Ethics Training”

• Certificate of completion “Assessment & Treatment Plan”

• Certificate of completion “Cultural Diversity”

• Certificate of completion “Essential Components of Documentation

National Restaurant Association Educational Foundation

• Certificate of Achievement ServSafe “Food Handler Training”

Behavioral Health & Developmental Disabilities

• Para-Professional “Co-Occurring Disorders”

• Para-Professional “Case Management”

• Para-Professional “Crisis Management”

Professional Affiliations

Member, CAMS (December, 2011 – Present)

Member, NAADAC (October, 2012- Present)

Member, GACA (2012 - Present)

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