Project Manager Customer Service

Mitch Fletcher

**** ******* ***** ● Lodi,CA ***** ● 209-***-**** ● *****************@*****.***

Project Management – Construction

Project & Site Management Safety & Compliance Vendor & Material Management Building Codes

Planning & Development QC Management Estimating and Job Costing Organization & Time Management

I am committed to exceeding quality standards and providing exceptional products and service regarding homebuilding and construction systems/processes, and building codes. My ability to read blueprints enable me to maintain quality control and inspect all aspects of construction including foundation, framing, stucco installations, electrical, plumbing, etc.

Selected Accomplishments

Developed and implemented fast track schedules for special projects.

Provided or contributed to all reports required by management.

Effectively prioritized responsibilities and actions (“first things first"), and minimize the occurrence of crisis situations through proper planning and organization.

Pursued continuing education opportunities and participated in internal and external training as provided

I have been continually recognized for excellent work ethic, customer service and team work and frequently promoted to areas of leadership and greater responsibility. My ability to analyze situations rapidly, meet demanding objectives, and perform against tight deadlines has enabled me to provide strategic advantage

EDUCATION

ITT Technical Institute, Lathrop California

Bachelors of Science in Construction Management, December 2012

ITT Technical Institute, Lathrop California

Associate of Science, Computer Drafting and Design, June 2010

Recipient of Honors and Highest Honors Awards GPA: 3.5

Skills

Software:

AutoCAD

Architectural Desktop

Mechanical Desktop

Autodesk Civil 3D

Inventor 10

Google Sketch Up

Microsoft Word, Excel, PowerPoint, Project

Adobe Illustrator

Adobe Photoshop

Materials and Processes:

Read/interpret blueprints, schematics, plans and plots

Transfer technical information into working drawings

Drafting/CAD Methods:

Technical Drawings in 2D and 3D

Architectural, mechanical, civil and manual drafting

3D Modeling

Produce floor plans, roof plans, elevations, wall sections and details, dimensioning, schedules and space planning

Red line Drawings

Area Calculations

Distinguish pervious and impervious areas

Rapid Visualization:

Basic Representation Techniques

Basic Forms

Structure of Objects and Space

Professional Experience:

Pacific West Home Improvement, Lodi, California December 2011 to Present

Contractor

Hired to oversee projects in the area that were at different stages of development and planning. Simplified complex problems and directed high performing teams. Provided overall support and direction for project planning, scheduling, resources, and execution.

Fletcher Development, Lodi, California, April 2009 – December 2011

Superintendent / Project Manager

Directed scopes of work, existing conditions, and priorities to develop/track capital budgets, developed plans to achieve project milestones, and minimize cost.

Promoted job site safety, encouraged safe work practices and rectified job site hazards immediately.

Central Valley Appliance, Stockton, California, October 2008 – April 2010

Contractor

Disassembled and re-installed existing kitchen cabinets and assembled and installed prefabricated kitchen cabinets in conjunction with appliance installation.

Central Valley Appliance, Stockton, California, November 2005 – September 2007

Installation Technician

Observed and tested operation of appliances, such as refrigerators, washers, and dryers, and made initial installation adjustments accordingly. Leveled refrigerators, adjusted doors, and connected water lines to water pipes for ice makers and water dispensers. Leveled washing machines and connected hoses to water pipes, using plumbing and other hand tools.Lighted and adjusted pilot lights on gas stoves and examined valves and burners for gas leakage and specified flame. Advised customers regarding use and care of appliance and provided them with emergency service number.

Guitar Center, Sacramento, California, March 2008 – August 2008

Sales Representative

Established sales goals and projected margins, supervised and directed activities associated with the marketing, selling,

installing or constructing, collections, and customer follow up.

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