Customer Service Sales
Resume:
Dorothy Gail Marlow
Kannapolis, NC 28081
*************@*****.***
Inventory specialist and account manager. Sales and marketing
professional with a proven track record for account growth and
profitability in diverse markets
Strong analytical skills with attention to detail
Extensive inventory management experience with eye toward cross
merchandising
Customer service professional with experience in multi-tasking and
effective time management skills
Positive, professional attitude; committed to excellence
Experienced in logistics, collections, supply chain, warehouse and
inventory control
Shipping and receiving, EDI systems, cycle counts and verification.
Management and supervisory experience, payroll and scheduling, events
planning. Departmental budgeting, AP/AR. Material handling, order
assembly, stock rotation
PROFESSIONAL EXPERIENCE AND
ACCOMPLISHMENT
Territory Mgr. Premier Concepts, LLC Bentonville, Ak
8/09 - Present
Sales and manage inventory of multiple products to include 13 stores.
Partner with numerous vendors to cross merchandise to insure account
growth. Act as account liaison to a diverse consumer base.
Key Accomplishments:
. During last quarter of 2009 increased distribution rate from 91.4
to 98.7
. Won Midwest Division's number#1 spot for increased sales
. Placed team in top 10 position nationwide for 7% distribution
increase
CSR Accent Marketing, Inc. Farmington,
Mo 6/08 - 7/09
Trouble shooter for cell phone accounts, to include technical issues,
upgrades and
invoicing. Made recommendations for best plans based on customer needs.
Sales and collections of accounts based on account type and history.
Key Accomplishments:
. Received four (ICE) Customer Service Awards
Home Health Aide Life Center for Independent Living
Farmington, Mo 2/01- 5/08
Personal care assistant, assisted with all aspects of daily living to
include, bathing,
cooking, shopping, and medications.
Key Accomplishments:
. Able to take job to next level and schedule medical appointments,
file insurance claims, assist with personal banking
Asst. Inventory Mgr. Ni Med, Inc.
Farmington, Mo 1/01- 2/97
Shipping/receiving duties, stock rotation, inventory tracking, order
verification. EDI and other software. File management, order
assembly, materials handling. Forklift, stagers, sealers. Scheduling
orders, Ordering supplies and raw materials. Cycle counts and verified
FDA guidelines for drug kits and clean procedures
Education
A.L. Brown High School, Kannapolis, NC 1984
Diploma
CPCC at Charlotte 1990 English and
Communications
Rowan Cabarrus Community College 1987
Business/General Office .
Also Marketing and Merchandising
Business Reference
Melissa Lemmons 704-***-****
CC Dickson
Margie Clevenger 309-***-****
Premier Concepts, LLC
David McClanahan 573-***-****
Life Ctr. Indep. Living
Personal
Reference
Rebecca Smith 850-***-****
Relative
Carl Ritchie 704-298-
2823 25 Yr Friend
Lori Brainard 704-***-****
30 yr Friend
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