Quality Control Manager

Thomas W. Dudley, Jr.

***** ** *** *** ***** Spring Lake, NC 28390 910-***-****

**********@*****.***

OBJECTIVE:

To obtain a position that will utilize my skills, knowledge and experience in order to establish a career that will allow me to excel at my

optimum potential and further my growth within the company.

SKILLS PROFILE:

Effective in utilizing resources, improving processes, increasing quality and reducing costs.

Proficient in Microsoft Office Software such as: Excel, Word, Microsoft Outlook and Internet.

Ability to learn new skills, policies, plans and procedures and implement them quickly.

Strong Interpersonal Skills that enable me to supervise, train and motivate teams to peak performance for the advancement of the

company. Excellent written and oral communication skills. Well-versed in all aspects of Production including inventory management,

quality improvement, safety programs, scheduling, maintenance, and accurate auditing skills.

Thrive in dynamically changing environments requiring focused decision making.

PROFESSIONAL EXPERIENCE:

Paramedic

Cape Fear Valley EMS, Fayetteville, NC 11/2010 - Present

Provide fast and professional patient services, life support, and ambulatory care to the extremely ill and injured utilizing a wide variety of

basic and advanced life support abilities and techniques under the paramedic scope of practice. Execute the placement of peripheral,

central, and intra-osseous lines, as well as esophageal obturator airways, endo-tracheal intubations, and defibrillations. Efficient at

monitoring cardiac conditions and EKG readings. I access and utilize the correct Algorithms and protocols for cardiac and other

critical/non-critical care situations.

Paramedic

Med 1 – EMS Hoke County, Raeford, NC 08/2012 - 12/2012 (Part-time employment)

Accurately diagnosed and quickly treated traumatized patients throughout various medical emergencies. Instituted the best practices and

appropriate emergency therapies needed to save lives. Always worked effectively with other emergency first responders such as quick

response units (QRUs), police departments, fire departments, and emergency medical technicians (EMTS).

From 2008 – 2010, I was in school for my EMT Basic and EMT Paramedic Technologies Certifications.

Production Manager

Nationwide Custom Homes, Siler City, NC 10/2007 – 1/2008

Coordinated and supported plant specific maintenance strategies in efforts of making sure we achieved the plants performance goals.

Worked hands on with the home building production teams by building floors, walls and roofs for the manufactured homes in order to

fulfill customer orders.

Read and understood blueprints in order to lay the plumbing and electrical wiring in the homes correctly.

Enforced safe work practices for our work environment.

Provided leadership and coaching to ensure optimum results.

Defect Mechanical Analyst

Goodyear Rubber & Tire Co., Fayetteville, NC 1/1998 – 2/2007

Analyze, troubleshoot, and eliminate all causes of failure with problems to million dollar pieces of

equipment used in the production of Goodyear tires.

Replaced non-functional and old worn out parts by hand.

Built and patent tools on the job by hand that would make repairing the machinery easier and more efficient.

Read schematics dealing with computer programs that would affect hydraulic pressure, timers, heat, and mechanical concerns.

Delegated personnel and provided technical support to resolve problems for the plant and advise maintenance crews how to repair or

replace equipment and/or parts as required insuring safety and product quality.

Managed hourly associates to ensure production schedules were enforced. Provided a resolution to issues or complaints that were

communicated to me. Developed and Inspected tools for operating machinery in the plant to increase efficient and operational standards

that would increase productivity. Provided flow charts and documentation of my review concerning maintenance reports, statistics to

plan, and quality control of: Defect trends, Causes and solutions pertaining to reduced productivity, Maintenance activities, and Proactive

methods to reduce and control major imperfections. Worked with Sixth Sigma Associates. Familiar with the lien advocate process.

Investigator

Dunn Police Department, Dunn, NC 4/1997 – 1/1998

Investigate major crimes and document all cases and interviews.

Create and write warrants and prepare case files and testimonies for prosecution.

Mediate situations dealing with problematic parties during crime scene investigations. Coordinate with other local municipalities in

serving arrest warrants and sting operations.

Collect and process crime scene evidence and footage.

Respond to emergency situations.

Provide safety in the best interest and ability of the public.

Sheriff Deputy

Sampson County Sheriff Department, Clinton, NC 1/1992 – 4/1997

Patrol highways and respond to 911 calls for Sampson County, North Carolina.

Check and make sure the businesses are secured.

Escort prisoners.

SKILL PROFILE AS A LAW ENFORCEMENT PROFESSIONAL:

Offering 7 years of solid security staff management experience, and law enforcement. Strong knowledge of police and security

procedures including: Crime and intelligence, Resource Management, Crisis Management, Evidence Collection and Protection

Testifying and Defense Representation, Security and Emergency Response, Investigation and Search Procedures, Traffic Control

Operations, Outstanding leader with a firm attitude and a reputation for honesty, loyalty, and integrity. Excellent communication,

interrogation, interpersonal, and presentation skills. Received specialized training in all aspects of breaking and entering, motor vehicle

accidents, homicides, robbery, fraud, drug operations, and surveillance. Certified in Special Weapons and Tactics (S.W.A.T.), Pressure

Point Control Tactics (P.P.C.T.), Undercover Operations, Technical Surveillance, Physical Surveillance, Interview and Interrogations,

Hazardous Material. Certified in the A.S.P. (Armament Systems and Procedures) baton, Cap Stun and Graduated from the North

Carolina Justice Academy 1992 in Basic Law Enforcement Training (B.L.E.T.)

EDUCATION:

Certificate in Paramedic Technology, 2010

Fayetteville Technical Community College, Fayetteville, NC

Associate Degree in Criminal Justice, 1992

Sampson Community College, Clinton, NC

REFERENCES:

Bob Hart, Captain – Cape Fear Valley EMS 910-***-****

1638 Owen Drive, Fayetteville, NC 28304

Brad Lawson, Supervisor – Med 1 – EMS Hoke County 910-***-****

3999 Fayetteville Road, Raeford, NC 28376

Andrew Snuggs, General Manager – Nationwide Custom Homes 919-***-****

45 Siler City Industrial Park, Siler City, NC 27344

Mike Hix, Analyst – Goodyear Rubber & Tire Company 910-***-****

2083 Orville Street, Fayetteville, NC 28312

Mike Kamaka, Quality Control – Goodyear Rubber & Tire Company 910-***-****

229 Maple Street, Fayetteville, NC 28306

Jeff Walker, Defect Analyst – Goodyear Rubber & Tire Company 910-***-****

292 Filly Lane, Raeford, NC 28373

Earl Thomas, Quality Control – Goodyear Rubber & Tire Company 910-***-**** (hm)

1135 Vesper Lane, Fayetteville, NC 28303

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