Customer Service High School

Location:

Posted:

June 25, 2013

William Carl Satterfield

Objective: To acquire a position that enables me to proficiently use my skills and

talents that will ensure a positive workplace and better the company.

Education: Bachelor of Arts, History

December 2012

Roanoke College, Salem, VA

Employment: PA Announcer – Roanoke College Athletics, February 2013 – May 2013

Salem, VA

• Responsible for in-stadium announcing for both Roanoke College

Men’s Lacrosse and NCAA Division III Softball Atlantic Regional

Championship

Bartender and Server – Mac & Bob’s, August 2010 – April 2013

Salem, VA

• Served customers and tended bar

• Opened and closed restaurant, completed prep work

• Directly involved with monetary transactions

Bartender – Cornerstone Bar & Grill, March 2009 – July 2010

Roanoke, VA

• Served customers and tended bar while fulfilling duties as an assistant

manager

• Oversaw the daily operations in the kitchen and behind the bar with a

focus on customer service

Service: Youth Lacrosse Coach – Excalibur Lacrosse Club, February 2009 –

August 2009

Roanoke, VA

• Volunteer coach for club lacrosse youth program

• Responsible for both U10 and U12 age teams

• Coach through spring season and summer tournaments

JV Lacrosse Coach – Westlake High School, February 2008 – June 2008

Cleveland, OH

• Volunteer coach for Westlake High School

• Primary responsibility was for coaching the offense for the JV

program

• Helped with Varsity as needed

• Coached through Spring 2008

Computer Skills: Proficient in Microsoft Word, Powerpoint, Excel, Outlook

References Available Upon Request