Customer Service Mechanical

Gerard J. Gendron

*** ******* **** ******, ** ***34

603-***-****

*********@*****.***

Education

. B.A., Liberal Studies major, Environmental Studies minor, University

of Redlands 2008

. A.A., Business Administration, Hesser College 1988

. Certified Fire Fighter 1, NH Fire Academy Concord NH. 2002

. Demand Flow Technology Certificate, Laurier Inc. (now Besi Inc.) 2002

Profile

. Over twenty years experience performing mechanical assembly and

wiring of electronic controls.

. Ability to direct complex projects from concept to fully operational

turnkey systems.

. Goal-oriented individual with strong troubleshooting and leadership

ability.

. Organized, highly motivated, and detail-oriented problem solver.

. Proven ability to work in unison with staff, volunteers, and

executives.

Relevant Experience & Accomplishments

Electro/Mechanical Technician

. Assembly of PLC controls including wiring, test and final integration

of systems.

. Mechanical layout and component installation using blue prints,

wiring schematics, and verbal instruction per engineering staff.

. Field service installations and customer service duties performed as

required.

Management/Supervision

. Team Leader of 42 employees @ Laurier Inc.

. Supervised, evaluated staff, and coached continuous improvement

management training.

. Successfully refined and implemented new projects.

Employment History

Forestville Technology Inc. Forest Grove, PA. 215-***-****

06/11-04/13

Key Account Support Engineer (Field Service);

On-site Support Engineer for the installation and maintenance of Rapid

Thermal Anneal systems in a cleanroom semiconductor environment for a

foreign customer. Successfully coordinated and installed two systems on

time and under budget at Malta, New York facility.

Besi N.A. Inc. (formerly Laurier Inc.)Salem, NH. 603-***-****

09/10-03/11

E/M Tech. assembly, wiring and debugging of complex electronic equipment

used in the semiconductor industry for pick and place of die.

Summit Packaging Systems Inc. Manchester, NH. 603-***-****

11/09-08/10

E/M Technician to repair and perform preventative maintenance on automated

manufacturing machines for the food and beverage industry.

GT Equipment Inc. Merrimack, NH. 603-***-****

9/03-3/06

Electrical Technician, assembly of electronic PLC's including mechanical

layout, wiring, final test, and final integration for the Solar Equipment

industry.

Heidelberg Web Systems Durham, NH. 888-***-**** 5/03-

9/03

Electrical Assembler, duties included mechanical layout, wiring, final

test, and final integration of control cabinets for the printing press

industry.

Laurier Inc. (Now BESI) Londonderry, NH. 603-***-****

6/98-5/03

Team Leader / Electro-Mechanical Technician

Coordinated labor demands to balance manufacturing material flow demands,

trained new personnel, built prototype equipment per engineering specs.

Sekisui Voltek LLC, Lawrence, Mass. 978-***-****

8/91-6/98

Electro-Mechanical Assembly Tech. and Foam Oven Operator

Manufactured PLC control cabinets for high temperature ovens. Also execute

foam oven operator duties when not building electronic equipment.

Temporary positions held Technical Writer, Medical R&D Tech., E/M Tech., QC

Tech., etc. 1987-1991

Sanders Associates (now BAE Systems) Nashua, NH. 603-***-**** 1984-

1987

E/M Technician

The main focus of this position was refurbishment of Navel surveillance

systems to military specifications and mechanical assembly of antenna

couplers for the Air Force.

Certified to solder Mil-Std-454 and Hardline Mil-Std-607

Secret clearance held.

Community Involvement

Candia Volunteer Fire Department, Fire Fighter 1 and First Responder 1999-

2006

Candia Volunteer Fire Department Board of Directors, Bylaws Committee,

Chairperson 2005

Candia Volunteer Fire Department Explorers Group, Mentor 2000-2006

Honors & Awards

Impact Suggestion winner, Sanders Assoc. (now BAE Systems)

Kaizen Achievement Award, Sekisui Voltek LLC

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