Customer Service Technician
Resume:
ALEXANDRA DURAND
Graphic Designer - Production Artist - Prepress Technician
**************@*****.***
WHAT I OFFER
Creative Mind + Technical Skill + Responsibility + Dedication
SKILLS
- Experience in carrying projects through the many steps from initial concept and design to finished product. Emphasis in Digital Prepress, Layout & Design.
- Ability to maintain production efficiency, with knowledge of latest hardware and software, as well as troubleshooting skills and excellent problem solving skills.
- Proficient in working knowledge in press and bindery operations; adept in digital image enhancement/alteration, preflight, font management, color correction and separation.
- Understanding of commercial printing, layout/imposition, masking, trapping, compositing, color theory, great knowledge of Postcript and Acrobat PDF.
- Experienced in both Macintosh and PC platforms.
- Fast-paced and able to manage multiple projects with short deadlines. - Great interpersonal skills working in a team environment.
- Experienced in both digital and traditional photography.
- 100% Bilingual (English and Spanish)
SOFTWARE
Superior knowledge of standard graphics applications for both platforms Apple and PC:
Photoshop CS6, Illustrator CS6, Indesign CS6, Quark Xpress, Caldera 9, Onyx PrintHouse-PosterShop, Adobe Acrobat, Adobe Distiller, Pitstop Pro, Publisher, Rampage, Preps, Monaco Profiler 4.8, SAP business management solutions and more.
EXPERIENCE
In my 16 years of work in the graphic and printing industry I have worked as a graphic artist and/or prepress technician for many successful companies.
Skyline Exhibits – Las Vegas, NV 09.2006 –06.2013
Graphic Production
Experience with grand format inkjet and dyesub digital printing, preparing client-supplied files from Business/Distributors for production, importing them into the appropriate application for pre-flighting; operating computer work stations, current software and proofing equipment; assuring correct output into proper format to the appropriate device as well as inspecting output materials to assure conformance to customer and company specifications, responsible for retouching, color correcting and color matching (spot and process color profiles), applying clipping paths, outlining text, resampling images to achieve the best possible visual quality. In charge of Digital Color Profiling for all medias utilizing softwares as Caldera 9, Onyx and Monaco 4.8. Communicating with Distributor's Graphic Designers regarding graphic issues as well as assisting other personnel in the process of production of the final product. Duties also include operating HP 5500, Mimaki JV4 180 Color Inkjet Plotters, Onyx Preflight and PosterShop Rip, familiarized with the Jeti 3300 and grand format heat transfer, also worked proficiently on SAP business management solutions software releasing orders, creating RA’s and many other variants Compucolor Associates – New Hyde Park, NY 06.2004 – 07.2006 Prepress Technician
Specific duties included: file repair, font management, preflight, imposition, output, page layout, perform pagination and signature layout processes, composite proofs, color proofing for clients.
Prepress preparation of files for output and process on the Digital Offset Printing Presses (direct to plate), 8 and 6 color Heidelberg Perfector and 5/5 Akiyama J Print Series Perfector.
Tristar Offset – Maspeth, NY 12.2005 – 06.2006 Prepress Technician/Graphic Designer
Operations: Preflight, troubleshoot and color separate client page files. Output and process high res. Film negatives. Perform trapping and overprinting processes, pagination and signature layout processes, as well as file troubleshooting and bindery/finishing work. Customer service duties often involving 1 on 1 client interaction and training. Design and layout marketing materials, brochures and logos for different clients. Photo manipulation, including antique restoration and image corrections.
Big Apple Printing - Long Island City, NY 12.2000 – 06.2004 Desktop Publisher/Graphic Designer/Prepress technician
Dealing directly with clients, training and consulting, designing everything from logos and business cards to full corporate packages, high-end photo manipulation and magazine layouts. As prepress technician responsibilities included: preparation of files for film exposure, filing, trapping, stripping, film processor care and stat work, composite proofs, transition from hard art to digital art, proofreading, in charge of page make-up, color correcting, photo manipulating, applying clipping paths to different film imagesetters, checking film and different proofing stages. Avant Darde Home Deco – Deer Park, NY 1997 – 2000 Designing, Illustrating and creating decorative products for interior design, working directly with clients focusing on their style and needs. Other operations: designing, promoting and presenting product lines to several marketing retail coordinators.
Freelance:
Bohemia Latina Magazine – Queens, NY 2004 – 2005
Page layout, creation of ads and event photography for all 48 pages of a monthly publication; completely from the computer straight to film. Using Adobe Photoshop, Illustrator and Quark Xpress.
EDUCATION
Universidad Catolica del Ecuador Quito-Ecuador
Bachelor in Graphic Design Technology
Metropolitan Institute of Graphic Design Quito-Ecuador Associate in Advertising and Product Design
Nassau Community College Garden City, NY Associate’s in Graphic Design Commercial Art and Illustration
References upon request.
Traditional Portfolio available upon request.
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