Customer Service Manager
Resume:
Amy L. Grupp
Depew, NY *****
***********@*****.***
Objective: To find a position that is challenging and rewarding using my experience and work ethic.
Experience: Administrative Assistant
7/12 – Present Stievater & Associates Architects
255 Pearl Street
Buffalo, NY 14202
Job responsibilities included but not limited to billing, accounts receivable,
organizing and scheduling appointments, typing documents, answering phones
and dealing with clients and vendors
6/12 – Present Server
Quaker Steak & Lube Restaurant
6727 Transit Road
Lancaster, NY 14086
Duties include greeting customers and taking orders and upselling menu items,
serving food and maintaining tables
1/09 – 1/12 Assistant Manager
AAA Spectrum Carpet Cleaning
1389 Dodge Road
Getzville, NY 14228
Job Responsibilities included managing cleaning crews, scheduling of
appointments, customer accounts receivable, customer service, cost inquires and
complaints
1/00 – 12/08 Entrepreneur
Tupperware and Premier Designs Jewelry – Home Businesses
Responsibilities included inventory management, sales and demonstrations
and accounts payable and receivable
1/95 – 5/05 Property Manager
Personal Properties
Managed 8 separate units, screened tenants, scheduled appointments, rental pick
up, scheduled maintenance for properties and prepared documents for leases,
evictions and following through with court appearances and scheduling Court
Marshalls for removal of tenant
References Available Upon Request
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