Medical Assistant High School
Resume:
Brianne N. Berry
Johnson City, TN 37601
423-***-**** cell
423-***-**** home
TO WHOM IT MAY CONCERN:
Re: Medical Assistant Position– I have over seven years of secretarial / receptionist background experience (including five years of certified phlebotomy experience). I have excellent references and could be available to start work as soon as needed.
I am currently looking for a position that has full-time hours, and possible benefits. I believe my enthusiasm to become an effective, and committed team player is my greatest asset, and if given this opportunity, would like to prove this to you!
I am a positive person, and professional in appearance, self-motivated, great at being fast paced, dependable, highly motivated, detailed oriented, quick learner, great at communication, very organized, have good interpersonal skills, a great team player, and have the ability to adapt to different situations as needed. I would love to use my education and past work experience from working in different setting for you!
I graduated from Unicoi County High School in May 2003 with a GPA of 3.4 and entered Northeast State Community College to pursue my EMT degree. I completed that program in May 2006, and worked with the Carter County Emergency Rescue Squad as a regular volunteer for several years. I have over seven years experience working in fast-paced doctor’s office, and I am current on CPR, immunizations, very familiar with ICD-9/ CPT coding, billing and referrals. I completed a ten week Phlebotomy certification class to enhance my medical assisting skills.
If hired, you would be giving me an opportunity to incorporate my personal goals of becoming a high-quality office team player. If after reviewing my resume you believe there is a match, please call me at 423-***-**** or 423-***-****.
I look forward to hearing from you soon! Thank you in advance for your time and consideration in reviewing my resume.
Sincerely,
Brianne N. Berry
Brianne Nicole Berry, CPT (Certified Phlebotomy Technician)
706 East Mount Castle Drive, Johnson City, TN 37601
Cell- 423-***-**** or Home- 423-***-****
OBJECTIVE
To obtain a long-term challenging and rewarding position that will utilize my education, experience, and abilities in a successful organization.
EDUCATION
Unicoi County High & Vocational School
Graduated – May 2003 GPA 3.4
Electives: Health Occupations/Medical Therapeutics/Food Nutrition/Home Economics/Child Development/Cosmetology/Art/German-2 years
Northeast State Technical Community College
Graduated - May 2006
Obtained EMT Certification
Science Hill Adult Education
Graduated - November 2008
Obtained Phlebotomy Certification
CURRENT CERTIFICATIONS
Phlebotomy Certification: Renewed in December 2012
CPR Certification: Renewed in July 2011
BTLS (Basic Trauma Life Support) Certification: May 2006
ITLS (International Trauma Life Support) Certification: March 2006
SOFTWARE SKILLS & QUALIFICATIONS
Proficient in Microsoft Office, Microsoft Word, Outlook, Excel, Word Perfect, QuickBooks, Electronic Medical Records System, Misys/Tiger, Santrax/Sandata (Timekeeping), Allscripts (EMR), Orchard (EMR) and familiar with ICD-9 coding, billing, posting and receiving payments, referrals, and credentialing.
EMPLOYMENT HISTORY
Feb. 2013 – May 2013
Heavenly SonShine Senior Services Company
*Please Do Not Contact*
Office Staffing Coordinator
Job Description: Answer multi-line phones, Hand out paperwork and point system papers to caregivers, type and create office documents with Microsoft Word and Excel. Make copies, fax and sort incoming faxes, organize and create orientation packets, code client visit records, and make sure they are correct. Operate Sandata timekeeping system by merging and confirming all clocks, make schedules for clients and caregivers, interview for open positions, preform background, felony background, and reference checks for all new employees. Take call alternating week nights, and rotating weekends. Call clients and caregivers with any schedule changes, keep calendar cards daily about every caregiver, and provide checks bi-weekly to caregivers. Keep a daily phone log and enter it into the note system, file paperwork making sure files are up to date and that no documents are missing, create and close out files when employees and clients begin and end with the company. Clean office two times per week. Any other clerical duties as needed.
Oct. 2012 –Feb. 2013
Motel 6
Guest Service Representative
Job Description: Greeted, registered, and assigned rooms to guests of motel. Made and confirmed reservations. verified customer’s credit, and established payment for the accommodation. Kept records of room availability and guest’s accounts, manually or using computers. Computed bills, collected payments, and made changes for guests. Performed simple bookkeeping activities such as balancing cash accounts. Issued room keys and room instructions. Reviewed accounts and charges with guests during the check-out process. Transmitted and received messages using telephones or telephone switchboards. Contacted housekeeping or maintenance staff when guests report problems. Answered inquiries pertaining to motel services, registration of guests, shopping, dining, entertainment, and travel directions. Recorded guest’s comments or complaints and referred customers to managers as necessary. Advised housekeeping staff as rooms were vacated so they could be cleaned. Arranged tours, taxis, or restaurant reservations for customers. Deposited guest’s valuables in motel safes or safe-deposit boxes. Dated, stamped, sorted, and racked incoming mail and messages. Any other duties as needed.
May 2012- July 2012
Plasma Biological Services
Phlebotomist
Job Description: Performed all aspects of the pheresis procedure and plasma collection, including donor set-up, collection of whole blood samples for testing, monitoring donors for reactions and donor disconnect. Evaluated vein performance of the donor by checking data to identify possible problems. Ensured product quality and donor safety. Educated new donors on the use of products made from donated plasma. Explained the process, tests, appointment system, fees, center policies, proper nutrition and other information pertinent to the donor. Answered donor's questions accurately, timely and professionally. Also, provided guidance and technical training about process during donation. Prepared equipment for production by performing calibrations and verifying that maintenance has been performed. Ensured the accurate and legible recording and maintenance of data in charts. Responsible for changing supply lot numbers when new lot numbers were introduced. Maintained clean efficient work environment and ensured sufficient operating supplies were available. Followed all OSHA policies and procedures, maintained confidentiality of all personnel, donors and center information. Performed any other duties as assigned.
September 2010- October 2012
Comforce Staffing Agency
Phlebotomist /Medical Assistant/ Receptionist
Job Description: Performed PRN assignments for various doctors’ offices and clinics in the Tri-Cities area. Assessed patient care needs, answered multi-line phones, scheduled appointments, processed records requests, greeted and registered patients. Possessed good interpersonal skills with the patients including ability to discuss financial matters and collected fees pertaining to insurance verification/copays. Accounts receivable, demographic data entry, processed referrals as needed and scheduled appointments for referrals. Cross-trained as a Medical Assistant in clinical and administrative duties. Checked patients in for the physician; vitals, reviewing patient history, processing pro-time checks, phlebotomy, strep screens, urinalysis, EKG, injections, nebulae treatments, and assisted physician with surgical/removal procedures. Performed phlebotomy, billing, coding, and credentialing with insurance companies. Prepared charts for Electronic Medical Record system, by breaking down the chart. Scanned and correctly indexed into appropriate sections of chart, added medications, with proper dosage, allergies, and any other information that needed to be indexed.
February 2009 – May 2011
Any Lab Test Now, LLC, Johnson City, TN
Phlebotomist / Medical Assistant / Lab Director
Job Description: Greeted all customers. Performed drug testing following (D.O.T.) Department of Transportation guidelines. Performed Paternity testing. Performed blood collection by venipuncture and capillary techniques. Prepared receipt for customer utilizing QuickBooks. Prepared and mailed invoices, posted payments, prepared specimens according to lab specifications, and processed all paperwork for lab. Created and maintained daily cleaning and temperature logs. Maintained inventory and assisted with marketing. Performed end of day procedures and cleaned the facility.
VOLUNTEER HISTORY
Sept. 2007 - March 2008
Indian Path Medical Center Lab
Supervisor: Jim Carver
Volunteer Phlebotomist
Duties: Volunteered for Health Fair on the first Saturday of every month by assisting blood draws. Volunteered doing
round rotation drawing blood for Health South Rehabilitation Center.
2006 – 2009
Carter County Rescue Squad, Elizabethton, TN
Supervisor: John Burleson
Volunteer EMT
Duties: Responded to 911 and other emergency calls. I served as a volunteer one or two weekends a
month. Performed check-off on trucks, treated and transported patients. Administered IV’s as needed.
1999 – 2003 (Summer Only)
East Tennessee State University/College of Nursing, Dean’s Office/Room 308, Roy S. Nicks Hall, Johnson City, TN
Supervisor: Connie Lewis
Volunteer Student Worker
Duties: Answered phones, worked reception desk, greeted visitors, faculty and staff, and provided
information or directions as needed. Typed labels, made records for various files, maintained alpha
files, and made copies for Dean’s office staff. Prepared packets for faculty recruitment, faculty
search, graduation recognition, and the evaluation process. I learned valuable skills in this position. I
worked during the summer months while completing High School.
REFERENCES
1.) Ms. Terrie Henigar (Previous Co-worker)
VA Medical Center, Johnson City, TN
2.) Ms. Janet Smith (Previous Co-Worker)
PSS- Interim Home Health Agency, Johnson City, TN
3.) Mrs. Linda Crichton (Previous Office Manager)
Greeneville, TN
4.) Mrs. Judy Patton (Friend)
Mountain States Health Alliance, Limestone, TN
Updated 6/2013
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