Quality Assurance

GARY RECHTIN

Cell: 336-***-**** **** Bannock Lane

Greensboro, NC 27410 ***********@*****.***

SUMMARY

Global Continuous Improvement Leader with broad experience implementing a

variety of programs contributing towards employee development, engagement,

and improved business results. Highly effective at partnering with managers

at all levels to influence employees towards achievement of organizational

goals. Self-motivated and driven to achieve, with exceptional interpersonal

skills. Known for ability to help facilities drive change for improved

morale and business results. Additional Skills Include:

Employee engagement Lean Training/Implementation

Facilitation skills Company/facility business

Team building self-assessments

Business and manufacturing process Leadership development/Core Skills

improvement People Excellence development and

Toyota Kata deployment

Quality Assurance/Quality Engineering

EXPERIENCE

GKN PLC, Redditch, England

Global Continuous Improvement Leader - GKN Plc - Redditch, England

(2005-2012)

. 40% + decrease in scrap

. 30% in-process inventory reduction

. 3 - 4 months down to 1 month for the new hire process

. 2.1 to 3.0 improved employee morale ratings and sustained.

. 20% to 80% improvement: Purchase Order approval process and Capital

Equipment approval process, Time to answer Customer Request for

Quotation, and others

. Overall Equipment Effectiveness went from 60% to 80% over a 4 month

period in a facility, and was sustained. Positive and sustained OEE

improvements in numerous facilities

. Measurable improvements in Key Performance Indicators in every

facility that implemented the Mastering Continuous Improvement

Leadership training

o Achieved by: Delivering training in People Excellence, Team

working, Employee involvement, Leadership Standard Work, the 8

wastes, Lead time reduction (in manufacturing and office areas),

Facilitation Techniques, Business Process Improvements, Lean

Fundamentals, and others

. Conducted over 40 two day working sessions for the Site Leadership

Team at various facilities around the world, with excellent feedback -

"Best training ever"; improving bottom line results

o Achieved by: Conducting Site Steering Committee (SSC)

workshops, which includes: Employee Involvement (EI) concepts,

EI Diagnostic (the Lean journey), SSC Leadership Standard Work,

Core Skills (Recognition, Coaching, and Constructive Feedback),

Behavior Standards, and Mutual Accountability

. Effectively used Problem Solving techniques, and conducted Problem

Solving training (Wrote the Basic Problem Solving Trainer's Handbook

for the company)

Manager of Business Excellence - GKN Driveline Americas - Durham, NC

(2002-2005)

. Developed and deployed a highly effective process to identify Areas

for Improvement in the business by facilitating self-assessments to

the EFQM Model (European Foundation for Quality Management). Developed

and deployed the process at all levels of the business; sites,

regions, and divisions in various countries

o Key Areas for Improvement were incorporated into a Continuous

Improvement plan and reviewed monthly until completed. Positive impact

on bottom line results

Director Quality Engineering, GKN Driveline North America - Durham, NC

(1988-2002)

. Developed the Corporate Quality Procedures Manual for 5 facilities;

wrote the procedures

o Received customer approval from Chrysler, Ford, Toyota, Honda,

and others

. Coordinated and performed Internal Quality Audits for all sites, and

some internationally - co-authored international audit process used at

all GKN Driveline facilities globally

o Reduced non-conformance findings from customers or third party

auditors to minor, rare occasions

. Primary interface with customers on Quality Processes and Concerns -

Honda, Chrysler, Ford, Toyota

o Won numerous customer supplier awards; one of only 5 suppliers

to win a Honda 'Outstanding Supplier of the Year' award

. Training and utilization of Problem Solving, FMEA, Quality Tools

o Reduced parts per million reject rate from 380 ppm to 18 ppm

over a 4 year period

Director Quality, GKN Driveline Alamance - Mebane, NC

(1980-1988)

. Wrote the site Quality Manual - received customer approval

. Created gauge lab and hired quality personnel

. Designed and deployed the APQP Process

. Developed and coordinated the internal audit procedure

. Lead the site in achieving QS-9000 certification; prior to that,

quality system approval by Ford, Chrysler, Toyota, and Honda, along

with customer quality awards

. Earned ASQC Certified Quality Manager certification

. Taught problem solving methodologies

. Wrote and implemented an Error Free Launch process, reducing rejects

by 98%

EDUCATION

Masters, Business Administration

Elon University, Elon, NC

Bachelor of Science, Industrial Supervision

Western Michigan University, Kalamazoo, MI

COMPUTER SKILLS

Microsoft Office

People Soft

Photoshop Elements

SharePoint

Open Office & Libre Office

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