Engineer Customer

THIYAGARAJAN M

Email: ****************@*****.***

Mobile: +91-995*******

Objective

Versatile technologist seeking to obtain a challenging career in the

field of System and Networking Administration, and to accept the

opportunities, which will hone my managerial and technical skills. Seeking

an environment where my knowledge and experience can be shared and enriched

in designing and developing quality products and continuously update myself

with the latest technologies. Take hold of a highly responsible position in

a professional IT organization.

Profile Abstract

. Having 3+ years of experience in the Information Technology industry

in Hardware, System and Network Administration, Training and

Implementation.

. Personality:

- Adaptable to any working atmosphere

- Takes responsibility and works well towards target and deadline

- Highly committed and self-motivated

- Reliable with high professional standards

Target Job

Target Job Title: Systems & Network Engineer /Administrator

Desired Job Type: Employee, Contract

Desired Status: Full-Time

Desired Salary: Negotiable

Date of Availability: within 15 Days.

Experiences Abstract

* Business partner in NSS Associates as a Systems & Network Engineer from

August 2012 to till.

* Worked as a Customer Support engineer at Sify Technologies Limited

Coimbatore, as an Employee of Talent Maximus from July 2011 to

July 2012 (1 year).

* Worked as Field Tech support Engineer at R.S.SAI INFOTECH, Coimbatore,

from the

Period of July-2010 to July-2011 (1 year ).

* Worked as Field Engineer at VOX POP Technologies, Coimbatore, from the

Period of

Sep- 2009 to June -2010 (10 month ).

Academic Chronicle

B.E., Electronics Communication & Engineering - 2009, Anna University -

Chennai, Tamilnadu, India.

Diploma in Electronics Communication & Engineering - 2006, Directorate of

Technical Education - Chennai, Tamilnadu, India.

Certifications

. Cisco Certified Network Associate (CCNA) Code: csco11801067

. Cisco Certified Network Professional (CCNP - in progress)

. Windows Server 2008, Server Administrator Code: ID 9751420

. Microsoft Certified Technology Specialist on Windows Server 2008

(MCTS)

. Course Completed in Microsoft Certified IT Professional on Windows

Server 2008 (MCITP)

. Honorable Diploma in computer application (HDCA).

. Circuit simulation (Digital Pro).

. PCB designing (Digital Pro).

. Embedded system (Eagle Pro).

. V-Logics Data (VLSI).

Technical Proficiencies Skills

Protocols/Standards: RIP V1, RIP V2, IGRP, EIGRP, BGP, OSPF, IPSec, VPN,

Multicast, IGMP, ATM, Frame Relay, Ethernet, IEEE

802.11b/g/n, VLAN, NAT, Spanning Tree, ISL, CDP,

HDLC, PPP, VTP,MPLS, IEEE 802.1q, Radius, TACACS+,

AAA

Operating Systems: Win 2008, Vista, XP, 2k, 9x, Dos.

ADS, DNS, DHCP,

IIS, RRAS, WDS, NPS, DFS, IPSEC, WSUS,

RAID, Exchange

Server, Terminal Server, Fileserve, PrintServer,

Certification Authority, Backup & Restore

Hardware: IBM, INTEL,AMD,Cisco 2500, 2600, 3600, 3700, 4000, 4500, 4700

Series Routers, Cisco 2900, 3500, 4500, 5000, 5500,

6000 Catalyst Series Switches, Cisco PIX 501, 506

Series Firewalls, VPN Concentrator 3000 series, TP-

link, Microtik Router board, Netgear, Linksys,

Radwin, Rucks, Edimax, Ubiquiti, Triway, Belkin.

Professional Profile

NSS Associates July 2011 - At Present

System & Network Administrator -Partner of company.

. Takes responsibility and works well towards target and deadline.

. Responsible for taking regular system backups, daily network hygiene

check and restoring process. Data Centre for any repair, upgrade or

installation of equipment.

. Preparation of TAC Analysis/Root cause analysis reports and assist in

the resolution of critical problems ensuring quality of the service is

maintained.

. Strong Knowledge in System Configuration and Server Maintainers.

. PC & compatibles (Installing, Assembling & Troubleshooting,

. Strong Knowledge in wireless implementation. VOIP Devices and Phones

installation and maintenance.

. Network monitoring using Beacon tool

. Responsible for maintaining 99% Uptime for internal as well as

customer network.

. LAN and WAN administration.

. Change Management ( CM ) activity has been handled.

. Keeping Good Customer Relationship.

SIFY TECHNOLOGIES LIMITED July 2011 - At Present

Customer - Tech Support Engineering

. Hands on Experience in Configuring CISCO Routers (1700, 2600, 3600,

1800, 2800 Series) and Cisco Switches (2950, 3550).

. Strong Knowledge in last mile wireless implementation in 2.4 GHz & 5.7

GHz radio devices. VOIP Devices and Phones installation and

maintenance.

. Providing first level technical support for corporate customers for

their VPN, IVPN, and MPLS connectivity (Leased lines, Wireless

Broadband, ISDN and PSTN).

. Responsible for taking regular system backups, daily network hygiene

check and restoring process.

. Coordinating with vendors requesting to access the Data Centre for any

repair, upgrade or installation of equipment to maintain the NOC

facilities.

. Preparation of TAC Analysis/Root cause analysis reports and assist in

the resolution of critical problems ensuring quality of the service is

maintained.

. LAN and WAN administration.

. Trouble shooting and problem resolution of elusive customer network

difficulties (MPLS, Internet, VPN, and IVPN & VOIP).

. Involved in Customer side Change Management Activities and able to

plan & execute small and medium projects.

. Base Station Preventive Maintenance and Change Management.

. Point-to-point wireless connectivity using Proxim and Radwin

wireless device

. Handling 2 Types of Customer and Data center.

o GIO activities (secondary profile)

. Network monitoring using Beacon tool

. Configuring first level CISCO Router and switch

configuration

. Data center Maintenance and record the asset details

. Maintaining Daily and weekly reports

. Maintaining, Preparation and modification of Network

diagrams

. Co-ordaining with Net-ops and BSO in case of infrastructure

issues

. Change Management activity to upgrade Routers and switches

. LAN IP address assigning and maintenance

. Giving training and presentation to fresh engineers

. Maintenance of MLLN circuit.

o Corporate Customers.

. VPN &IVPN Customer troubleshooting

. Leased Line Customer troubleshooting

. MPLS Customer troubleshooting

. Keeping Good Customer Relationship.

R.S SAI INFOTECH June 2010 - June 2011

Field - Tech Support Engineering

. Implementation of Internet connectivity through Broadband Technology.

. Wireless solution for internet connectivity on 2.4, 5.7 GHz

Frequencies for point to point and point multi point operations.

. Structured cable solution for data using UTP and OFC,

Implementation of Wireless products such as TpLink (Client And

Router), Wireless Master,Microtik Boards (433,411(Family), Senao,

Microtech, TP Link, Smart Bridges, PCI card, Air point pro Etc.

. Implementation of Wi-fi Devices such as Ruckus, Microtik, Radio

Devices.

VOXPOP

TECHNOLOGY September

2009 - June 2010

Field Engineer

. Managed all Local Area Networks infrastructures for the firm.

. Maintained and supported Cisco 2500, 4000 Series Routers

. Provide intranet VPN solution using Cisco 2621 and IPSec Tunneling

. Upgrade Cisco Routers, Switches IOS using TFTP

. Configured Cisco Routers (2500, 3000, 4000) using RIP, IGRP, OSPF,

EIGRP

. Configured Cisco Switches (5000, 3524, and 2900)

. Installed and configured workstations for IP based LAN's

. Implementation of Wireless products.

Personal Details

Father Name : Mahalingam.P

Date of Birth : 17th July 1986

Gender : Male

Marital Status : married

Nationality : Indian

Passport No : H5178948

Languages Known: English / Tamil. Both Read & Write.

Permanent Address: No.7, Pattunoolkara street,

No.3, Sukrawarpet,

Coimbatore-641001.

Contact No: +91-995*******.

Email Id : ****************@*****.*** / **********@*****.***

Declaration

I hereby declare that the above mentioned information given by me is true

and correct to the Best of my knowledge.

Date:

Place:

Thiyagarajan

M

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