Manager Customer Service

LYNN KASZA

***** *********** ***** ********** ***., OH 44130

(H) 216-***-**** (C) 216-***-****

*********@***.***

EXPERIENCE

Truseal Technologies / Quanex (Solon, Ohio) 2009-2013 Materials Manager / Audits

Responsible for purchasing of inventory/material control and inventory reduction with Kan-Ban, blanket orders, cycles counts and re-order points. Other activities including logistics, shipping and receiving, material storage, plant floor improvements and systems development with Lean Six Sigma.

2010-2011 External quality audits performed on equipment and products.

2012-2013 Internal audits which included tracking of product warranties.

Besten Equipment Inc. / Truseal Technologies (Solon, Ohio) 1993 - 200*-****-****

Production Control/ Materials Manager

Schedule and coordinate all activities relative to manufacturing operations: processing all work based on blueprints, including sales confirmation to meet customer demands. Act as a liaison with engineering and other departments to improve productivity. Scheduling of materials, services, and all in- house manufacturing according to specifications. Calculation of labor and materials necessary for finished product, including the outsourcing of parts, weldments, coating, and plating. Responsible for maintaining cycle counts, year-end inventory. Implementation of network computer system, “Job Boss” (see Production Technology News Oct. 2004).

Besten Equipment Inc. (Cleveland, Ohio) 1991 – 1993

Purchasing Manager

Purchasing of raw materials (plastic and metals), electrical products, mechanical and

pneumatic parts, tooling and office supplies. Maintaining inventory control in a JIT environment. Responsibilities included vender sourcing, contract negotiations, cost analysis, and receiving all items in Mapics system in addition to managing returns and repairs.

Rooney Optical (Cleveland, Ohio) 1978-1991 Customer Service/Sales

Duties included telephone sales and service, data entry of all orders, scheduling, billing, accounts receivable, collections, and telemarketing, shipping and receiving.

LYNN KASZA

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EDUCATION

OSHA Compliance Cleveland, OH 2009

Kent State Kent, OH 2007

Lean Process Improvement

Villanova University Tampa, FL 2006

Lean Six Sigma

Polaris Vocational Center Berea, OH 1998

AutoCad for Beginners

Cuyahoga Community College Parma, OH 1991

Purchasing

Lorain County Community College Lorain, OH 1980

Business Management

Seminars/Continuing Education

Microsoft Excel, Microsoft Windows, Physical Inventory, Cycle Counts, How to Manage Conflict, Essentials of Communication, Mapics University, 2013 American Red Cross First Aid/CPR/AED certified.

REFERENCES

Available upon request

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