Accounting Management
Resume:
JANICE HANDO
*** **. ****** ******, *******, Wisconsin 54901
Cell 920-***-**** ***.*****@*****.***
** ***** ** ****** ********** experience overseeing accounting, finance and information
technology. 20 years experience in hospitality. 30 years in management and ownership of business
and investment property. Involvement in start-ups, business expansion and acquisitions.
PROFESSIONAL EXPERIENCE
ONEIDA AIRPORT HOTEL Corporation – Green Bay, Wisconsin
January 2011 – January 2013
Area Controller functioning as CFO
• Manage all accounting, finance and IT operations for multiple properties including a
convention hotel with 9 food & beverage outlets and a golf course attached to a casino
• Direct preparation of all financial statements in accordance with GAAP and Uniform
System of Accounts for the Lodging Industry– 10th Edition
• Create & prepare new operational budgets, capital budgets, and cash budgets and forecasts
• Oversee cash management, revenue reporting, accounts receivable, accounts payables
• Implement new internal controls, standard operating procedures & cost controls
• Upgrade software to streamline & improve reporting processes
• Direct month end close and reconciliation of all general ledger and bank accounts
• Coordinate annual audit and preparation of consolidated statements
• Participate in all strategic planning and decision making processes
• Create new daily & monthly financial and productivity reports
• Negotiate all contracts and insurance policies
HARBOR VIEW HOTEL & KELLEY HOUSE – Edgartown, Massachusetts
May 2009 – December 2010
Director of Financial Services
• Managed all property level accounting and IT functions and oversaw staff of 10
• Prepared all monthly, quarterly and yearly financial statements in accordance with GAAP
• Responsible for all weekly, monthly & quarterly reporting to owners & financial entities
• Combined development & operation records into one set of books
• Created & Prepared new operational budgets, capital budgets, cash budgets and forecasts
• Oversaw cash management, revenue reporting, accounts receivable, accounts payables,
payroll processing and night audit functions
• Completed month end close and reconciliation of all general ledger and bank accounts
• Prepared all schedules for annual audit and preparation of consolidated statements
• Implemented internal controls and standard operating procedures
• Provided Accounting support during opening of sister hotel
CROWNE PLAZA HOTEL – Wauwatosa, Wisconsin October 2008 – April 2009
Controller
• Manage all property level accounting and IT functions
• Oversaw accounts receivable, accounts payable and payroll processing functions
• Processed daily revenues and handle cash management
• Implemented internal controls and standard operating procedures for all hotel departments
• Revamped inventory control procedures to substantially reduce food and beverage costs
• Initiated new purchase order system and ensure adherence to budgets by all departments
• Prepared forecasts and participate in budgeting and internal auditing processes
• Reduced cost of sales from 40% to 32%
FREEDOM PROCESSING LLC – WILDING’S WALKABOUT
Oshkosh, Wisconsin February 2005 – September 2008
• Co-owned and managed both enterprises
Freedom Processing - Vice President and CFO
• Oversee all accounting and finance related functions for company, providing electronic
payment processing, computer and accounting services
• Restructured company and setup new general ledger and accounting system
• Participated in all strategic planning and asset management processes
• Prepared all required tax filings and returns
• Consulted with small business owners
Wilding’s Walkabout - President
• Spearheaded initial startup of family owned retail hat and accessories store
• Designed all operating procedures, setup general ledger and accounting system, created
inventory system, prepared all required tax filings
HSA BANK – Howards Grove, Wisconsin November 2003 – February 2005
STATE BANK OF HOWARDS GROVE
Controller
• Directed all accounting and operations functions of core bank and HSA division
• Prepared all monthly and yearly financial statements, operational budgets and forecasts
• Oversaw reconciliation of all general ledger accounts and preparation of all schedules for
reviews, audits and preparation of consolidated statements
• Developed separate branch and cost center accounting
• Participated in all strategic planning and decision making processes
• Prepared schedules for quarterly call report
• Prepared schedules, pro forma financial statements, and budgets for acquisition of bank
• Served as secretary on monthly ALCO committee and prepared quarterly gap reports
(asset-liability management)
• Reinstated and facilitated cross-functional Quality Team
• Supervised staff of approximately forty full-time and part-time employees
PREPARATION FOR CPA EXAM May 2003 – November 2003
THE OSTHOFF RESORT – Elkhart Lake, Wisconsin April 1998 – May 2003
Controller and Officer of Corporation
• Managed all accounting, finance and IT operations including direct supervision of all
department personnel for parent condominium association and subsidiary hotel
management corporation, which was a AAA Four-Diamond Resort
• Prepared all monthly and yearly financial statements in accordance with GAAP
• Prepared all cash budgets, operational and capital budgets and forecasts and presented all
financial information to board of directors and owners
• Oversaw accounts receivable, accounts payables, payroll processing, and month end close
• Controlled resort-wide cost of sales, labor and other expenses
• Responsible for all purchasing decisions resort-wide
• Reconciled all general ledger and bank accounts
• Prepared all schedules for annual review and preparation of consolidated statements
• Coordinated Y2K and subsequent hardware and software installations and upgrades and
oversaw network administration
• Participated in all strategic planning and decision making processes
• Facilitated communications and coordinated improvement of processes between and within
all departments
• Originated and maintained resort-wide procedures manual
• Coordinated with Human Resources in all employment-related practices including benefits
administration
• Initiated and updated 20-year contingency reserve study for condominium association
• Researched tax issues which resulted in substantial tax savings
BAREFOOT BAY RESORT – Elkhart Lake, Wisconsin June 1995 – April 1998
Accounting Manager (1996-1998)
• Responsibility for all accounting-related functions
• Processed payroll and maintained employee records
• Supervision of cashiers and accounting clerks
• Coordination of activities with other departments
• Implemented several new accounting procedures to improve efficiency of operations
Manager on Duty (1995)
• Performed all front desk functions including supervision of desk clerks and guest relations
Prior employment history includes hospitality positions at several other properties including
two years at The American Club, a Five Diamond Resort Hotel
INVESTMENT ACTIVITIES
APARTMENT RENTALS 1978-2004
Co-owned and managed family investment property
• Involved in all aspects of management including purchasing, financing, showing and
leasing, repairs and maintenance, capital improvements, bookkeeping and tax preparation
EDUCATION
UNIVERSITY OF WISCONSIN – Milwaukee, Wisconsin
Graduate classes in tax preparation, 1998
UNIVERSITY OF WISCONSIN – Oshkosh, Wisconsin
B.B.A. degree in Accounting and Finance, 1996
• Minor in Psychology
• Graduated magna cum laude – G.P.A. 3.84
• Dean’s Honor List all semesters
• Nominated for Beta Gamma Sigma and Psi Chi Honor Societies
• Membership: ANTS (Association for Non-traditional Students) and Chi Omega Sorority
• Videotape of Oral Presentation and accompanying Long Report selected for demonstration
in Advanced Business Composition classes
PROFESSIONAL & COMMUNITY AFFILIATIONS
Passed Certified Public Account Exam – 2003
Hospitality Financial & Technology Professionals (1999 - present)
Business Networking International (BNI) (2006 - 2009)
Oshkosh BID Marketing Consortium (December 2006 – 2009)
Oshkosh Morning Rotary (May 2007-October 2008)
Wisconsin Licensed Real Estate Broker (1986 - 2004)
Elkhart Lake Tourism Commission Appointment (1997 - 1998)
JANICE HANDO
538 Mt. Vernon Street, Oshkosh, Wisconsin 54901
Cell 920-***-**** ***.*****@*****.***
May 30, 2013
Dear Director of Human Resources:
I believe that my background is an ideal fit for your organization. I was most recently employed as Area
Controller for multiple hotel properties attached to a casino and a golf course. This is the top financial
position in the corporation which reports directly to the President and effectively functions as a CFO. My
experience includes several Director of Finance/Controller positions overseeing multiple entities, including
five years at a Four Diamond Condominium Resort. In addition I hold a Bachelors degree in Business with
majors in both Accounting and Finance and have passed the CPA exam. I am currently looking for a
challenging position in a stable company where I can fully utilize the skills I have developed over the past
several years to improve the financial reporting and overall processes of an organization.
I have 17 years of direct management experience in the accounting field. 12 of these years were spent in
hotel/restaurant accounting, which includes both hands-on and top executive level experience in all
accounting and financial functions. In addition, I have close to 20 years of experience in the hospitality
industry. My responsibilities at the various resorts were very extensive including maintaining all financial
records in accordance with GAAP for multiple properties including condominium associations. This
encompassed all aspects of financial management including month end close, preparation of all financial
statements, consolidations, analysis of financial performance and investigation of variances, both short-
term and long-term financial and capital budgeting, financial and labor forecasting, cash flow management,
condominium owner reporting, tax reporting requirements, contracts and insurance, reconciliation of
general ledger and bank accounts, internal auditing, and process improvement. Accounts payable,
receivables, payroll, purchasing, night audit and all IT functions were also under my direct supervision. As
Controller at a financial institution I oversaw the entire Operations Department of 40 plus employees and
maintained the financial records for the bank with associated branch accounting.
In a leadership and advisory capacity, my involvement has extended to all aspects of operations and the
functioning of other departments, strategic planning and all decision-making processes. I consider good
communication and interactions with the other departments, customers, and the ownership interests vital to
operating a successful enterprise. In addition to strong management and communication skills, my
strengths include excellent analytical and computer skills, high problem solving ability, well-rounded
knowledge in general accounting and financial principals, flexibility, ability to adapt rapidly to change and
a high degree of integrity. Having been involved in the start-up and expansion of several businesses, I also
understand the unique challenges associated with an organization undergoing growth.
I look forward to discussing how I believe my assets would be a benefit to your organization and the
possibility of becoming part of their management team.
Sincerely,
Janice Hando
***.*****@*****.***
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