THOMAS E. GRANGER

**** ****** ***

Lakewood, CA *0713

Residence: 562-***-****

Cellular: 562-***-****

Email: abzflf@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Remodel USA, Torrance, CA.

****-*resent

Confirmer / Service Representative

Front and confirm leads set by the telemarketers as well as distribute

appointments to Sales Representatives throughout the day.

• Making sure that customers understand usage of our products and

making sure that all decision makers are available.

• Prep customers for the arrival and procedures that the specialist

will take once they arrive.

• Helping them understand how the product that they are presented with

can help them save.

Klingspor, Hickory, NC.

2006-2009

Factory Representative

Sold industrial supplies within a protected territory against competitors

such as 3M, Hermes etc. Along with selling Dynabrade industrial tools

that Klingspor sand paper could be used with. Selling mostly abrasives

along with the tools that provided productive usage for the market at

hand.

• Increase volume of sales within protected territory.

• Opened new accounts.

• Collections dealing with over due payments.

• Help customers understand usage of our products the would tailor

there needs.

2005-2006

CROSS CHECK, Glendale, CA

Sr. Account Executive

Sold check guarantee services throughout the United States and USA

territories.

• Kept current customer account satisfied.

• Gave customers thorough knowledge how programs and services

operated and the advantages.

• Trained merchants on all computer and terminal operations.

SARA LEE, Anaheim, CA 2002-2005

Franchise Owner

Distribute Sara Lee products throughout the Anaheim area. Serving the

chain stores, Ralph’s, Albertson’s, Vons, etc.

Merchandise products daily, electronically placing orders daily, and

maintain Sara Lee product in each store.

1999-2002

PRUDENTIAL OVERALL SUPPLY CO., Irvine, CA

Sub-District Manager

Managed, trained, and problem solved for customer sales representatives

(CSR), collected accounts receivables, resolved minor and major problems

for customers, did ongoing customer visitations, and renew accounts.

• Trained new CSR’s in all phases of sales and services in addition

did ongoing training for current CSR’s.

• Audit for CSR’s route observations, making recommendations to

Service Managers for possible improvements.

• Perform customer visitations for over 200 hundred merchants on an

semi-annual basis to insure the customer satisfaction and

retention.

• Collected aging account receivables.

DOLPHIN POOL & SPA SERVICE, Lakewood, CA

1990-1999

Owner

Managed business and personnel. Prospected, cold called, and marketed for

new accounts.

• Sold contracting services for maintenance and remodeling.

• Managed and oversaw projects and contracting personnel.

PRUDENTIAL OVERALL SUPPLY CO., Commerce, CA

1988-1990

Customer Sales Representative

Pick up and delivery of uniforms, along with collection of payments for

rental or sell.

• Prospected and sold new accounts and additional services for

company.

• Achieved over ten new major accounts per year.

NU-WAY LINEN, Long Beach, CA

1982-1988

Utility Driver

Serviced route accounts while drivers were on vacation.

• Kept accounts supplied consistently. Achieved customer

satisfaction.

EDUCATION

Certified, Department of Health Services, Los Angeles, CA, 1996

Life Insurance License, Gold Coast, Costa Mesa, CA 1995

American Technical Institute, Mid City, CA 1987

Certified, Columbus Public Schools, Heavy Truck Driving, Columbus, OH

1980

SPECIAL SKILLS

Certified, Seven Habits, Prudential Overall Supply, Irvine, CA 2001

Intensive Sales Training, World Wide Associates, Torrance, CA 1995

Electronic Computer Technology, Mid City, CA 1987

REFERENCES UPON REQUEST

Contact this candidate