Customer Service Medical Assistant

Robert Goins

Home: 559-***-****

Cell: 559-***-****

********@*****.***

PROFILE

Seeking to obtain long term employment with growth potential with a company

where I can contribute my hardworking ability and positive attitude to

benefit patient care. Flexible, helpful, and family oriented; work

effectively with wide range of personalities. I am friendly, outgoing, and

energetic; able to learn and apply new techniques quickly. I am self-

motivated and reliable and work well independently with minimal

supervision. I am patient, focused, and diligent.

HIGHLIGHTS OF QUALIFICATIONS

Medical Terminology

CPR Certified

Front office procedures

Back office procedures

Medical Records charting/filing

Data Entry

Injections

Autoclave

Shipping/Receiving

Stocking

Customer Service

HIPAA Compliance

OSHA Standards

Maintenance

EMPLOYMENT HISTORY

Sierra Valley Medico- Dr. Ilic Medical Assistant Externship

09/12-10/12

Rooming patients, confirming appointments, suture removal, autoclave,

assist the physician during surgeries, observation of medical billing

procedures, cleaning, greeting patients, answering phones, injections,

prepare medications for administration, medical charting, filing, perform X-

rays, and bandaging.

Road Runner Express BK Pharmacy Delivery Driver 01/11-

7/12

Delivering medication to residents, convalescents, and hospitals in the

local areas, logging deliveries, and taking payments.

Federal Post 509 American League Lead Janitor

07/09-10/09

Worked as the lead janitor, clean office settings, dusting, vacuuming,

windows, sweeping, mopping, buffing floors, waxing floors, stripping

floors, using commercial buffer, emptying garbage cans and removing trash,

cleaning; sanitizing restrooms and break rooms, using of chemicals and

cleaning agents, restocking and organizing supplies.

Internal Revenue Service Remittance Clerk 02/09-

05/09

Display responsible by operating cash register, receiving cash and making

change for customers, giving daily accounts for cash drawer and receipts,

changing tape as needed.

County of Fresno Office Assistant

09/20-02/09

Demonstrated reliability by opening and closing the business when asked by

owner, data entry, organizing, filing, utilizing office machines.

Internal Revenue Service Seasonal/Mail Clerk

03/08-05/08

Filing, faxing, data entry, data conversion, money handling, separating tax

forms and shipping/receiving.

TS Texaco Cashier/Clerk 01/08-

3/08

Monitor and authorize entrance and departure of employees, visitors, and

other persons to guard against theft and maintain security of premises,

writing reports of daily activities and irregularities such as equipment or

property damage, theft, presence of unauthorized person, or unusual

occurrences.

EDUCATION AND TRAINING

Kaplan College Medical Assistant Diploma 02/12-

10/12

*3.77 GPA

*Dean's List Honors

*Perfect Attendance Awards (3 hours missed total)

Security Officer Training Certificate

1996

Fresno Adult School High School Diploma

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