Customer Service High School
Resume:
William M. Bagley, Jr.
North Chicago, IL 60064
************@*****.***
PROFESSIONAL SUMMARY
Housekeeping and customer service professional with over 10 years of
experience:
Driven and results-oriented professional known for consistently exceeding
expectations throughout career through strict attention to detail,
employing good communication skills and always working well with others.
SKILLS AND EXPERTISE
? Leadership Skills ? Cleaning Equipment Expert
?Reliable ? Attention to Detail
OBJECTIVE To secure employment in a field that utilizes my unique
combination of skills and experiences to assist an employer
in meeting and exceeding company goals.
EXPERIENCE
08/12-03/13 Roma Polwaski Cleaning Services
Milwaukee, WI
Housekeeping/Janitor
. Responsible for keeping local businesses cafeteria, lobby,
offices and restrooms clean by using equipment and cleaning
solutions.
. Clean building floors by sweeping, mopping, scrubbing
buffed, polishing and vacuuming.
. Mixed water and detergents in containers to prepare
cleaning solutions, according to specifications.
. Responsible for cleaning windows, glass partitions, or
mirrors, using soapy water or other cleaners, sponges and
squeegees.
08/12-03/13 Milwaukee A1 Staffing Agency Milwaukee, WI
Office Clerk
. Filing paperwork
. Input data for invoices and mailed out.
. Provided excellent customer service by taking orders over
the phone.
. Responsible of all data processing with MS word power
point and excel
11/11-12/11 Kelly Services
Vernon Hills, IL
Housekeeping/Janitor Services
. Cleaned and vacuumed floors in offices
. Emptied Receptacles
. General housekeeping of offices, polished office furniture
08/10-01/11 Sibling Bar and Grill
Chicago, IL
Grill Cook
. Cooked variety dishes, American and Jamaican, in a timely
manner
. Served between 20 and 50 customers daily
. Multi-tasked to quickly and efficiently complete orders
. Worked both as an individual and as part of a team
. Followed strict food sanitation guidelines to ensure
quality product was served to customers
12/10-02/11 Robert Carmichael Moving Chicago, IL
Furniture Mover
. Carefully packed and moved antique furniture
. Responsible for moving furniture in a timely and safe
manner
. Ensured safety and integrity of clients' antique furniture
. Gave customers a special deal for free next day delivery
. Utilized computers to estimate the customers delivery
price
08/07-05/09 Enterprise Rent a Car
Evanston, IL
Porter and Detailer
. Washed outside and cleaned inside of cars, cargo vans and
trucks
. Drove customers from homes to Enterprise locations
efficiently and safely
. Use computers to check enterprise locations for customers
to get their cars to rent gave customers good deals on car
rentals so they could come back
08/05-09/06 United Parcel Services Northbrook,
IL
Preloaded
. Responsible for timely loading and unloading of trucks with
tires, Avon products and other packaged materials
. Serviced approximately three trucks a day working in a team
environment
. Utilized computers and scanners to match up customers items
to ensure items were properly loaded on the delivery truck
EDUCATION
2002-2004 Oakton Community College
Skokie, IL,,
Computer Internet Technology - course work included:
Algebra, Algebra 2, Science, MSWord, MS Excel, and Computer
Keyboarding.
1984- 1988 Central Senior High School
Victoria, VA
MILITARY United States Army
Honorable Discharge
.
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