Customer Service High School

Christina M. Walsh

N**** U.S. Highway **? Beldenville, WI 54003

Minneapolis Business College Placement Office ? 651-***-****

EDUCATION Minneapolis Business College, Roseville, Minnesota

Associate in Applied Science Degree - Paralegal,

December 2012

CERTIFICATION Westlaw

AREAS OF Bankruptcy Law / Commercial Legal Computer

STUDY Law Applications

Contracts Legal Research & Writing

Criminal Law / Tort Law Litigation

Estate Planning & Real Estate Law

Administration Business Communications

Family Law Accounting / Statistics

Client Interview / Legal

Ethics

SKILLS / Keyboarding (54 wpm) Microsoft Outlook

SOFTWARE Microsoft Access Microsoft PowerPoint

Microsoft Excel Microsoft Word

EXTERNSHIP

November to Greeman Toomey, PLLC, Minneapolis, Minnesota

December 2012 Assisted in the preparation of case files for multiple

attorneys; requested client records from medical

providers and attorney offices; identified incoming

client records; and submitted client records via

Electronic Records Express.

October 2011 to Super America, Mendota Heights, & St. Paul, Minnesota

August 2012 Customer Service Representative

Assisted customers with questions and purchases, in

person and via telephone; handled up to $2000 in

transactions per shift; arranged and stocked displays;

trained new employees; maintained clean work

environment according to company health regulations;

and advertised sale of special items.

May to McDonald's, Red Wing, Minnesota

October 2011 Crew Trainer

Assisted customers with transactions and special needs;

handled transactions up to $2000 per shift; managed

customer complaints; and trained new crew members on

company procedures.

Summers 2007 to Ellsworth F.F.A Greenhouse, Ellsworth, Wisconsin

2011 Manager

Ordered stock; budgeted for store operations; created

new arrangements and maintained all existing

arrangements; handled transactions up to $ 1000 per

shift; maintained clean work environment; created

employee schedules; and oversaw employees in Greenhouse

as well as support teams.

VOLUNTEER NICU Reunion, Gillette Children's Hospital, 2009-2011;

Just Do Something, Ellsworth High School, 2010-2011;

Panther Posse, Ellsworth High School, 2007-2011;

P.A.L.S., Ellsworth High School, 2007-2011

HONORS / Bradford Scholarship $800, MBC, 2011; Outstanding

AWARDS Senior, Ellsworth F.F.A., 2011; Section 9 WI State

Delegate, Ellsworth F.F.A., Summer 2011

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