Customer Service Sales
Resume:
MAHESHWARIE SAMAROO
**** **** ****** ***. 407-***-****
Clermont, FL 34711 **********@*****.***
SUMMARY OF QUALIFICATIONS
Dedicated and technically skilled business professional with a versatile administrative support skill set
developed through experience as an Assistant Office Manager, Administrative Assistant, Receptionist and
Sales Rep. Excel in resolving employer challenges with innovative solutions systems and process
improvements proven to increase efficiency, customer satisfaction.
Excellent Customer Service Time & Task Management Sales
Office/ Records Management Report / Document Meeting/ Event
Teambuilding & Supervision Preparation Planning
Staff Development & Training Microsoft Office Inventory Management
Policies & Procedures Manuals Suite/Internet Expense Reduction
Bookkeeping/Payroll Accounts Payable/Receivable Reservation Rep.
PROFESSIONAL EXPERIENCES
Leesburg Housing and Economic Development- Leesburg, FL 2012
Administrative Coordinator- Intern
• Assistant to the management team, handled a busy phone system, functioned as primary liaison to
customers and ensured a consistently positive customer experience
• Quickly became a trusted assistant to the city, executive staff and office manager and earned a
reputation for maintaining a positive attitude and producing high-quality work
• Contacted businesses to promote economic development to create jobs from city incentive for
expansion or relocation
• Advised the public on affordable housing and promote homeownership through various programs
• Generated geographical, demographic, and business reports
• Answered a variety of correspondence from the general public and business owners
• Developed efficiency-enhancing workflow/process improvements that made it possible to
accommodate increasing responsibilities necessitated by staff
• Maintained the office with stock/supplies and standardizing ordering procedures
• Excelled in resolving employer challenges with innovative solutions
Orange Lake Resort- Orlando, FL 2011
Outbound Sales Agent
• Functioned as primary liaison to customers and ensured a consistently positive customer experience
• Contacted priority club members to offer vacation package, repaint vacation package and offer
incentives for vacation packages
• Provided information on the wonderful vacation destinations, explain about the two hour
presentation, and collect funds and book dates
Faneuil Corporation, Florida Turnpike- Orlando, FL 2010-2011
Toll Collector
• Greeted customers with a smile, classified vehicles and collected tolls funds
• Monitored cash register and provided information on Sun Pass and toll payments
Maheshwarie Samaroo
Page ;
**********@*****.***
• Adhere to guidelines and rules for operating a toll booth and maintain a safe environment
• Tally funds at the end of day, deposit cash drop, fill out daily cash report
Blue Green Corporation, FL 2010-2010
Customer Service Representatives
• Functioned as primary liaison to customers and ensured a consistently positive customer experience
• Contacted members to offer vacation package, repaint vacation package and offer incentives for
vacation packages
• Provided information on the wonderful vacation destinations, explain about the two hour
presentation, and collect funds and book dates
Kohl’s -Clermont, FL 2007-2010
Sales Associate
• Met and greeted customers
• Promoted sales and Kohl's credit cards
• Handled price markups and markdowns for the entire store
• Changed seasonal display and ads for store
• Received and unloaded merchandise for store
Craig Elementary School- Gwinnett, GA 2002-2004
Cafeteria Assistant
• Maintained a clean and safe environment for students and staff
• Served and assisted students on daily needs, promote sales for school
• Prepared breakfast and lunch for student and staff
The Media Edge – Manhattan, NY 1998-2000
Assistant Business Manager
• Directed day-to-day office operations providing fundamental support for staff
• Liaison between CFO and regional managers in NY and North American offices
• Worked closely with CFO and Director on annual compensation planning and execution
• Generated reports from People Soft for CFO and Directors
• File and maintained company personnel files and evaluations
• Input data for personnel in PeopleSoft
• Provided payroll department with required paper work for increase and paychecks
• Prepared and signed vendor invoices for payments, approved and process expense reports
• Enforced office policy and guidelines
EDUCATION
Theodore Roosevelt High School High School Diploma Bronx, NY
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