Administrative Assistant Manager

MELISSA M KLIER

**** ******** ***. ******, ** ***45

512-***-**** Cell 512-***-****

************@*********.***

SUMMARY: Results oriented professional with experience in the executive

administrative field. Self-starter who works well independently and

cohesively in a team environment, with minimal direction and due diligence

ensuring completed projects. Excellent interpersonal and communication

skills demonstrating ability to handle difficult situations with the utmost

professionalism. Have a CAN-DO attitude with ability to establish and

maintain a positive rapport with people of diverse cultures, education, and

socio-economic backgrounds. Highly motivated with personal commitment to

succeed.

HIGHLIGHTS OF EXPERIENCE, SKILLS & TALENTS:

Self-starter who works well independently and cohesively in a team

environment, with minimal direction and due diligence ensuring completed

projects.

Excellent interpersonal and communication skills exercising diplomacy

interacting with the public, as well as with executive team, direct

reports, supervisors, customers, board members and/or public officials.

Proficient in performing a wide range of advanced, complex administrative

support duties, which require exceptional organization and multi-tasking

skills, as well as demonstrating tact and discretion with confidential and

sensitive matters.

Comprehensive knowledge and application of principles, practices, and

procedures in long and short-term planning, control, conducting and/or

coordinating administrative support functions.

Research, and/or analyze a variety of complex issues and recommend

solutions to improve effectiveness and efficiency in standard work

products.

Proficient in Microsoft Office Software.

CAREER HISTORY:

Ultra Electronics - Advanced Tactical Systems

August 2011 to Present

Administrative Assistant

Administrative Support for three (3) program management teams. Maintain

calendars for department and supervisor. Schedule meetings both on and

offsite, meeting minutes and coordinate catering. Extensive knowledge in

both domestic and international travel arrangements and account

reconcilations. Extension knowledge in Costpoint and DELTEK systems.

Extensive knowledge in all Microsoft business suites.

BAE Systems, Austin, TX

August 2000 to September 2009

Executive Administrative Assistant

Perform diversified secretarial and administrative duties of a highly

confidential nature for Vice President/Director and Program Manager,

requiring a high degree of tact, initiative, accuracy and judgment. In

addition, was responsible for administrative support to "quadrant" for

various department staff members numbering from 25 to 45 individual staff

members. Exceptional organization and multi-tasking skills, as well as

demonstrating tact and discretion with confidential and sensitive matters.

Act in a liaison capacity with other departments, divisions and

organizations.

Manage manager's calendar scheduling appointments via electronic calendar,

which requires using discretion and judgment in scheduling meetings and/or

synchronize division meetings as well as intercompany meetings. Manage

complex schedules.

Scheduling appointments, office conference rooms, assemble

conference/meeting materials. Take meeting minutes and distribution to all

attendees/parties involved.

Make travel arrangements and itineraries for both domestic and

international travel. Reconciliation of travel expenses for said employee

against itinerary booking. Tract payments to traveler's corporate travel

account and reconciliation of account.

Prepared memos and letters based on conceptual direction and/or bulleted

points using Microsoft Word, PowerPoint and Excel.

Researched, priced and purchased office furniture supplies. Assembled,

copied, printed, faxed, scanning and distribution of intercompany and

outside mail. Preparation of FedEx and UPS shipments. Assembled and

distributed company mass mailings.

Coordinated and maintained records for staff office space, phones, parking,

company credit cards and office keys.

Assisted management with planning, directing, coordinating/distributing

workload to direct reports and ensuring due diligence.

Comprehensive knowledge and application of principles, practices, and

procedures in long and short-term planning, control, conducting and/or

coordinating administrative business support functions.

Answer questions and/or direct incoming calls, both internal and external,

to appropriate contact representing the department and BAE Systems in a

professional manner.

Represent BAE Systems in a professional manner. Demonstrated talents:

excellent interpersonal and communication skills exercising diplomacy

interacting with the public, as well as with the executive team, direct

reports, supervisors, customers, board members and/or elected officials

within and out of BAE Systems service area.

April 1997 to July 2000 / Barshop and Oles Company, Austin, TX

Executive Assistant/Office Manager

Executive Assistant to Vice President of Real Estate Development and

Construction for a real estate builder/developer/retail property management

company.

Supervise one (1) full-time employee and four (4) part-time interns.

Heavy typing primarily from dictaphone and preparation of legal documents.

Implementation of new phone and computer system for the Austin office.

Maintain and keep accurate inventory of all active loan and tenant files

for the Austin office.

Assist with database maintenance for all property management issues

relating to both inactive and active tenants along with various

subcontractor insurance certificates.

BUSINESS SKILLS

Proficient in Microsoft Office Systems: Word, PowerPoint, Excel, Outlook,

Windows 95/98/2000/XP, Internet. Eudora Pro, Pop-Notes, WordPerfect, Corel

WordPerfect 7.0, Act 4,0!, Quicken Pro, Lotus 1,2,3, Lotus Approach,

Bindview, BOLT (American Express Online Travel Reservations) TRIPS, Concur

Travel, iPortal, OWL labor time recording, cc:Mail, ABC Flowchart, Always,

SuperCalc Spreadsheet, Colorado Backup for Windows, Dictaphone, Fax

Machine/Modem, Copying Machines, Kroy Machine, IBM System 38, Pitney Bowes

Postage Machines, 10-Key by Touch, Multi-Line Switchboards, Domestic and

International Travel Arrangements and 2-way radio communication/dispatch.

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