Project Customer Service
Resume:
Sandhya Thatipamala
*******.***********@*****.***
Address: *** ***** ***** ****, ******, CA93444
Background Check and Security Clearance
Legal Permanent Resident of USA (i.e., Green Card holder).
Authorized to work in USA.
OBJECTIVE
• Moved from Florida to California because of husband's job relocation. Looking for any suitable
position in California.
EDUCATION
• Bachelor of Commerce.
SKILLS/EXPERTISE
• Proficiency in the use of Several Software Applications:
o P3 and P6 Schedule (Primavera),
o Microsoft Project
o Advanced MS Word,
o Advanced Excel,
o Advanced Power Point,
o Advanced Outlook,
o Microsoft Project
o MS Access,
o SAP;
o PASSPORT; etc.
• Proficiency in the use of Adobe Acrobat, OCR and several wide-range of office-software
applications
• Proficiency in the use of EDMS, RMS, etc (Electronic Document Management Systems)
• Proficiency in the use of graphics software applications
• Proficiency in the use of financial and accounting software applications: ORACLE, COGNOS,
AACPAC, etc.
• Excellent inter-personal and organizational skills
• Multi-tasking and time-management skills
• Demonstrated ability to prioritize and accomplish the tasks to meet deadlines
• Demonstrated ability to train & mentor new junior staff.
TRAINING
• Nuclear Industry QA Requirements
• Quality Management System
• MS Office Suite and Adobe Acrobat Advanced Training
• Project Management
• Procurement Requisition Training
• TRAK Technical Documents Management System; and
• Several other training programs
WORK EXPERIENCE
Pacific Gas & Electric (PG&E) Company : 2012:
• Work Week Coordinator / Scheduler (short-term contract position):
Worked at Pacific Gas & Electric Company as a Scheduler / Work Week Coordinator (WWC) on
a short-term assignment during 2012. Responsibilities include:
• Coordinate the weekly schedule
• Responsible for the quality, credibility and preparation of weekly on-line schedules.
• Determine the schedule level-of-detail, based on complexity of significance of work.
• Perform required maintenance risk reviews for on-line scheduled work,
• Provide oversight of schedule adherence and risk compliance during on-line execution.
• Review all scope and schedule change requests for technical accuracy.
• Oversee the development and integration of work activities of all work groups.
• Interface with all departments to gather information and create the daily schedule.
• Attend the Initial Schedule Review and the Final Schedule Review weekly meetings.
• Attend End-of-Shift Work Status meeting and daily critique meetings and note down the actions
at all meetings. Prepare work scope schedule changes.
• Communicate issues and requirements to all levels of the plant organization regarding the conduct
of workweek preparation and execution.
• Reinforce expectations concerning the Work Management Process and holds other accountable.
• Assists with outage schedule/coordination/updates during outages.
• Update the generated reports/schedules to be distributed or posted to the internal website.
• Responsible for execution of workweek including re-allocation of resources as necessary.
• Provide direction to other departments on extended work hours necessary to complete scheduled
work.
Progress Energy, Florida: 2009 - 2010:
• Projects Control Specialist (contract position):
Worked at Progress Energy to provide project control specialist services during a recent outage
associated with Steam Generator Replacement (SGR) and Extended Power Uprate (EPU) projects
at Crystal River Nuclear Power Plant. Responsibilities include:
Coordinate with various site work groups to identify high priority work that could impact
o
the scheduled activities.
Based on priorities identified, assist in managing site resources to complete priority work
o
Coordinate work activities and site resources to manage the various work management
o
inputs to support maintaining high levels of equipment reliability
Maintain Quality and meet schedule and complete the tasks with-in budget
o
Perform all tasks in accordance with established procedures and quality requirements
o
Perform internal-quality-audits and Support external quality audits
o
Proficient in using a wide-range of standard office software applications.
o
Chalk River Nuclear Laboratories (CRNL): 2000-2009
• Project Coordinator / Scheduler in Nuclear Reactor Development division at Nuclear Research
Laboratories. Responsibilities include:
o Maintain P3 Schedule and Track deliverables & milestones (See the attachment for details)
o Coordination of multiple projects: NB Power project, Rolls-Royce Submarine project;
CANDU Owners Group (COG) project; Advanced CANDU Reactor (ACR) project; etc.
o Tracking of project documents such as Vendor correspondence, Contracts, Presentations,
Minutes-of-the-meeting, Actions, etc.
o Compile information regarding monthly/Quarterly/Year-end Progress Reports
o Developing and preparing presentations for management.
o Interfacing with internal and external auditors.
o on-the-job training & mentoring to several new junior staff
• Financial Analyst at Nuclear Research Laboratories. Responsibilities include:
o Investigate unusual & inconsistent financial entries/payments from various
weekly/monthly/quarterly/year-end financial reports and resolve the issues in a timely
manner.
o Multiple projects: NB Power; Rolls-Royce Submarine Project; Qinshan CANDU project in
China, CANDU Owners Group (COG); Advanced CANDU Reactor (ACR) project; Ontario
Power Generation (OPG); etc.
o Compile information regarding monthly/Quarterly/Year-end Financial Reports.
o Developing and preparing presentations for management.
o Interfacing with internal and external auditors.
Scotia Bank, Pembroke: 1999-2000
• Customer Service Representative: Worked as a Customer Service Representative, at a local bank.
Recommendations will be provided upon request.
Resume of Sandhya Thatipamala (Additional details):
Scheduling experience (Earned Value Management, Cost Management and Critical Path
Analysis):
Extensive experience in preparing schedules for new projects (from the inception stage)
Responsibilities include:
1. Prepare and maintain project schedule.
2. Earned Value Management: Project performance analysis – SPI, CPI etc.
3. Track milestones and deliverables
4. Track schedule and milestones from sub-contractors
5. Monitor project expenses: Cash flow, procurement of key items
6. Project coordination; Organize meetings, Project monitoring and control
7. Project Progress Reports: Prepare weekly, monthly, quarterly and yearly progress reports
8. Prepare budget forecasts
9. Closely monitor critical path activities
10. Prepare hammock, fragnet schedules to manage emerging issues
11. Risk management: maintain risk register (risk mitigation strategies) associated with high
risk activities
12. Change management: If required, prepare change packages for change control board
approval when there is a significant change in scope/cost/schedule.
Contact this candidate