Customer Service Manager
Resume:
Kelby D Hayes
Copperas Cove TX, 76522
**********@*****.***
Objective:
To obtain a position with an honest and stable growing organization, where recognition is based on
personal performance and initiative.
Education:
1999 2004 Belton High Belton, TX
Graduated/Diploma
Work Experience:
March 2012 Currant Neal E White’s Allstate Killeen, TX
Office Manager/ Licensed Sales Producer
Customize insurance programs to suit individual customers, often covering a variety of risks.
Ensure that policy requirements are fulfilled, and completion of appropriate forms. Calculate
Premiums and establish payment method. Sell various types of insurance policies to businesses and
Individuals. Perform administrative tasks, such as maintaining records and handling policy
Renewals. Explain features, advantages and disadvantages of various policies to promote sale of
Insurance plans.
July 2011 March 2012 Zidell Properties Killeen, TX
Leasing Professional/ Admin.
Responsible for insuring apartments were ready to lease. Show and lease apartments, work
daily with excel computer program. Responsible for collecting past and current rent and making
daily deposits. Work closely with the military. Responsible for performing all qualifying checks on
prospective residents. Posses extensive customer service and computer skills
June 2009 July 2011 Falkin Platnick Reality Group Grapevine, TX
Leasing Professional/ Admin.
Responsible for showing and leasing apartments. Work daily on Onesite Management program,
conduct weekly outbound marketing. Plan and conduct two monthly resident events. Inspect units
before and after make ready. Perform all qualifying checks and verifications on prospective residents.
Worked with affordable housing. Explain, go over and sign leases/renewals with current and new
residents. Responsible for generating, completing out and doing follow ups on all resident work orders.
Update web advertising and web pages daily with availability & new prices.
Contact this candidate