DAVID CUSTACK
Durham, NC . 919-***-****
********@*****.***
http://www.linkedin.com/in/davidcustack
Business Development . Right Time Kids, Raleigh, NC
. Management of all development functions, franchise marketing, lead
qualification/conversion and franchisee relations
. Increased market share and revenue by developing and managing a new
pipeline of U.S. franchise business opportunities
. Guided potential franchisees through the entire recruitment process from
initial contact to disclosure and discovery, to franchise agreement signing
. Created and measured the effectiveness of franchise recruitment materials
and programs
. Insured that all franchise sale activities were conducted within legal
guidelines and with strict adherence to Franchise Disclosure Document (FDD)
regulations. Also worked with Legal Counsel for FDD annual update.
" Rev.
. Revamped Corporate Website to improve both content and SEM resulting in a
50% increase in web traffic, pages visited and time on site. Developed
social media campaigns to meet short and long term objectives
. Directed Operational activities with Franchisees to assure Corporate
policy and procedure compliance
1996-2009
Founder Managing Partner . Custack + Associates, Raleigh, NC
. Sales Representative and account management for a group of commercial
photographers nationally.
Clients included Royal Caribbean Cruise Lines, Pennzoil, Progress Energy,
Accuvue and Time Magazine.
. Developed strategic marketing plans and brand strategy for each
photographer
. Coordinated with vendors on design and production of marketing materials
. Estimated and negotiated all contracts
. Produced or co-produced shoots
1994-1996
Marketing Sales Development . Erickson Productions, Raleigh, NC
. Coordinated marketing and sales efforts for multi-million dollar
commercial photography studio
Clients included Nike, Saturn and Norwegian Cruise Lines.
. Developed and managed accounts.
. Developed annual marketing plan and coordinated advertising activities
. Implemented and maintained client database
. Grew studio's revenue by 30% and increased firm's industry recognition
1990-1994
Partner Business Development Account Executive . Hughes Design,
Raleigh, NC
. Business development and account management for a medium-sized graphic
design firm
Clients included Healthcare, Construction and Food Producers
. Developed annual sales and marketing plans
. Coordinated vendor services and promotional activities for the firm
. Managed day-to-day business operations
. Met goals while averaging 20% sales increase each year
1987-1990
Inside Sales Manager . Newark Electronics, Waltham, MA
. Managed Inside Sales team selling electrical components to OEM and MRO
clients
. Established annual sales plans for the Branch and Individual Sales
Specialists
. Recruiting, Training, Motivating and P&L responsibilities
EDUCATION
B.A. Business/Political Science - University of Michigan