Customer Service Manager
Resume:
Sheila M. Doyle
Jacksonville, Florida 32211
EMPLOYMENT HISTORY
**/**** ** *******: AAA Apartment Staffing Jacksonville
Florida
Job Description : Leasing Agent
Duties: Leasing apartments, answering phones, customer service, making
reports, rent collections, preparing notices and filings for evections and
collections, preparing notices of noncompliance's
Maintaining contracts, Maintaining billing and finance, reconciling
accounts, processing applications.
04/2011 to 07/2012 : Shannon Ridge Apartments Jacksonville
Florida
Job Description: Property Manager
Duties: collections, leasing, evictions, bank deposits,
follow up on maintenance issues, keeping property up to state and local
codes, customer service, preparing notices of noncompliance's Maintaining
contracts, Maintaining billing and finance, reconciling accounts,
processing applications.
07/2009 TO 12/2011 : Goodwill of North East Florida Jacksonville,
Florida
Job Description: Sales Associate
Duties: collecting donations, sorting donations, stocking store, cash
register, customer service
12/2004 to 10/2008: American Citadel Guard
Jacksonville, Florida
Job Description: Security Manager for all contracts in Florida
Duties: Responsible for the security operations and personnel of all ACGF
accounts in Florida
Supervised 20 sites and 120 personnel.
Kept overtime under 3% or below for four years
Clients included Fed-Ex, Estes Express, Southeastern Freight and Southeast
Frozen Foods.
Maintaining contracts
Maintaining billing, finance and reconciling accounts
Processing applications
8/2002 to 3/2004: Yarbrough Corporation
Jacksonville, Florida
Job Description: Security Officer
Duties: Protection of contract sites in Jacksonville.
Locations worked were JAXPORT, Jacksonville International Airport, Winn-
Dixie Corporation and Prudential.
1/2002 to 3/2002: B and B Distributors
Jacksonville, Florida
Job Description: Office Manager
Duties: General Office Duties
Inventory Control and Bank Deposits
08/2000 to 12/2001: The River Club
Jacksonville, Florida
Job Description: Banquet Server
Duties: To take orders and serve customers
2/1998 to 08/2000: Gustafson's Dairy Green Cove
Springs, Florida
Job Description: Data Entry Specialist
Duties: Imputing Data for billing orders, reconciling accounts, maintaining
billing.
11/1995 to 2/1998: Willoughby Drywall
Bunnell, Florida
Job Description: Office Manager
Duties: Bookkeeping, payroll, meeting with clients and arranging bid
proposals. Maintaining accounts receivable and payable, reconciling
accounts, billing, bank deposits,
Certifications and References available upon
Request
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