Customer Service Sales

S HANOOB V.P.

#**, ******** *****, ** ****,

(PO) Kallai, Calicut city,

Kerala, India

Tel: +919********* Email: *********@*****.***

OBJECTIVES

To have an opportunity it become a vital part of a well – respected organization willing to utilize my

capabilities and experience in mutual benefit and a personal commitment to reciprocate this with a high

professionalism, hard work and dedication.

EDUCATION

University of Calicut, Kerala – India

Bachelor of Arts

(B.A. graduate)

SUMMARY QUALIFICATION

• Monitoring booking, receive and action all reservations from corporate and walk in passengers.

• Handling of ticketing request as validation, re issue and issuing of PTA

• Assist passenger requiring special assistance to board or depart conveyance

• Performing as ticketing staff & reservation for international flight sectors

• Answering of phone calls and enquiries

• Increasing sales especially for Indian sector

• Establish and maintain long relationship with customer

PERSONAL SKILLS

• Excellent documentation, correspondence and clerical skills.

• Excellent communication and presentation skills.

• Fast typing and experienced in computer data entry

FLEX FOOTWEAR,MAVOOR ROAD, CALICUT, KERALA, INDIA

POSITION : BILLING& STOCK CLEARER

INCLUSIVE DATE : 2013 UP TO PRESENT

PROFESSIONAL EXPERIENCE:

FRICO INTERNATIONAL, LLC, Burdubai, Dubai U.A.E.

TRICO TRAVEL& TOURS

Position : customer sales executive

Inclusive date : 2011 may – 2012nov

Duties & responsibilities:

• Responsible for issuing air line tickets

• Doing plan route and computes ticket cost using schedules, rate books and computer

• Announce arrival and departure information using public address system

SATYAM MAHINDRA LIMITED, Chennai, Tamil Nadu, India

Position : Customer Service

Inclusive date : 2011feb – 2011 march

Duties & responsibilities:

• Responsible for customer information service

• Doing attending calls overall IT

OMEGA TRADE LINKS, Calicut, Kerala, India

Position : Sales man

Inclusive date : 2006 may – 2007 July

Duties & responsibilities:

• Responsible for carrying sales all over the shop

• Doing all sales, customer service, checking stock

FINECURE PHARMA CEUTICALS, Calicut, Kerala

Position : Sales executive and distributer

Inclusive date : 2005 April 2006 April

Duties & responsibilities:

• Responsible for outdoor sales, collection and marketing

• Doing all distribution of medicines to retailers, collecting money and outdoor sales

COMPUTER SKILLS

Operative System : Microsoft Dos, Windows (9x, 2000, Xp, 7)

Software Package : Ms Word, Ms Excel, PageMaker, PowerPoint,

LANGUAGES

English : speak, read, write excellent

Hindi : speak, read, write excellent

Malayalam : speak, read, write excellent

Tamil : speak excellent

PERSONAL PROFILE:

Date of Birth : 2nd march 1987

Sex : Male

Marital Status : Single

Nationality : Indian

Religion : Muslim

Passport No. : G 5431334

Visa status : EMPLOYMENT VISA

Permanent Address:

#62, Vakkayil house, TC land,

(PO) Kallai, Calicut city,

Kerala, India

DECLARATION

I here by declare that the above information is true and right of my knowledge and belief

Place:

Date: Signature

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