Management Medical

Kelvin Tyrone Coachman

*** ******** *** #*** *********, MD 21703

(H) 301-***-**** (C) 954-***-****

Email: ********.******@*****.***

Honor, Courage, and Commitment

Objective: To obtain a position working with the mentally ill population while modeling my excellent counseling skills, proactive style of management, and the ability to work with this diverse, vulnerable population.

Experience:

Northern Virginia Family Services 7/2012- Current

Program Supervisor of Shelter and Housing Manassas, VA

Provides clinical and administrative supervision to 1 Residential Manager, 10 Intensive Case Managers, 6 MSW interns, 8 Residential Counselors, and 3 clerical staff persons.

Oversees a 92 person family shelter

Manages the Transitional housing program, Affordable rentals and Permanent Supportive Housing.

Participates on the leadership team within the agency to make agency policy decisions.

Develop and implements training programs for staff to ensure that best practice models meet funding requirements.

Manages proper client to staff ratio.

Oversees the 24/7 on-call crisis intervention team.

Recruit and makes hiring decision of new employees.

Facilitates the development and implementation of a variety of person centered activities for the life skills track.

Monitors program budgets and assists with the development of annual budget.

Build and maintains a working partnership with the program volunteer training and community sites.

Reviews case files for quality and completeness.

Coordinates service delivery and day-to-day operations of shelter and housing programs.

Monitors cases from initial referral through discharge (i.e. treatment plan recommendations).

Prepares narrative and statistical reports to the Agency and contract monitors (HMIS).

Acts as liaison with community, civic, and business groups on behalf of all housing and shelter programs.

Facilitates public relations within in the community.

Participates in grant writing and revenue solicitations.

Oversees the program incident reporting process.

Collaborates with local, state, and federal regulations which govern programs.

Community Connections 2/2010- 7/2012 Community Support Specialist/Supported Employment Specialist Washington, DC

Assisted schizophrenic, bipolar, and schizoaffective and other serious mental illness clients in obtaining and maintaining competitive employment that is consistent with their vocational goals.

Helped clients to access benefits counseling when making changes in work hours and pay.

Assessed clients' vocational functioning on an ongoing basis utilizing background information and work experiences.

Conducted job development and job search activities.

Provided individualized follow-along supports to assist clients in maintaining employment.

Prepared documentation for employers on behalf of the clients to maintain or initiate employment.

Applied the appropriate interventions to assist clients with removing barriers in finding employment.

Provided comprehensive rehabilitative services to primarily schizophrenic, bipolar, and schizoaffective clients with a history of substance abuse that are at high risk of acquiring HIV and/or other chronic medical conditions.

Assessed the psychosocial needs of the clients to develop, communicate and implement an effective and comprehensive treatment plan for intervention.

Utilized various counseling and therapeutic techniques to aide clients in coping with social, vocational, environmental, emotional and medical problems as outlined in treatment plans.

Maintained detailed and up-to-date case management files.

Conducted visits to consumers in Hospitals, Jails, and/or relevant places within the community.

Collaborated with others in the helping profession to make referrals for the continuity of care.

Collaborated with the Veterans Administration, Medicare and Medicaid to obtain and make the appropriate referrals for the clients’ rehabilitation services.

Catholic Charities 8/2010 - 5/2012

Program Coordinator for Permanent Supportive Housing Washington, DC

Managed the day-to-day operations of a grant-sponsored program at Summit of St. Martin that provides rent subsidies for residents, which includes members of the veterans and the disabled population, living in a group environment with financial hardships.

Provided clinical and administrative supervision to 4 BA level Case Managers and 2 Case Aides.

Provided information, advice and counseling to residents.

Coordinated outreach services to ensure high quality crises intervention, rehabilitation, vocational, education, and psychiatric services are provided to all residents as needed.

Assisted in the facilitation and enhancement of paper-based and electronic administrative systems used to deliver services to residents.

Completed all documentation, including case files that explains the process used to resolve client problems and to ensure compliance with grant requirements.

Coordinated the facility employment and work detail programs.

Made appropriate referrals for emotional, substance abuse, legal, medical, dental, educational, recreational, vocational, employment and housing needs.

Interviewed and assessed clients for direct services, develop a case plan for the client including written short-term and long-term goals and tasks.

Completed reports and maintain statistical data on an on-going basis.

Served as a member of the multidisciplinary clinical case team.

Memorial Regional Hospital (Emergency Department) 5/2009 - 12/2009

Master of Social Work Supervised Internship Hollywood, FL

Provided medically necessary social work intervention in accordance with Physician's orders.

Assessed patient's psychosocial needs, planned for, evaluated, and modified interventions to meet the established patient goals.

Collaborated with all disciplines to plan and evaluate team goals for each patient.

Facilitated patient referrals to community agencies when appropriate.

Provided financial counseling when necessary to achieve the treatment goals established by the multi-disciplinary team.

Assisted patient/family/caregivers in planning for present and future psychosocial needs as related to the patient's current status and prognosis, including terminal illness.

Observed and reported patient progress and/or changes in patient status to Physician and appropriate multi-disciplinary team members.

Office of the Public Guardian 8/2008 - 5/2009

Bachelor of Social Work Supervised Internship Fort Lauderdale, FL

Made health and welfare decisions on behalf of a person under guardianship when given the authority.

Provided or withheld consent to medical and dental treatment on behalf of a person under guardianship when given the authority to do so.

Responded to crisis situations and intervened to resolve urgent problems.

Attended administrative reviews, court hearings and other meetings advocating on behalf of the person under guardianship for services.

Fort Lauderdale Veteran Center 10/2005 - 12/2008

Homeless Outreach Coordinator Fort Lauderdale, FL

Lead a team of 5 Outreach Specialist and 1Adminstative Assistant.

Provided outreach, engagement, risk management and service linkage for veterans.

Interviewed and assessed clients for direct services, develop a case plan for the client including written short-term and long-term goals and tasks.

Collaborated with community providers to identify resources for the veteran and their families.

Supported housed veterans with crisis intervention and homeless prevention.

Maintained case files.

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Military Experience:

United States Navy 11/2000 - 8/2005

Behavioral Health Technician – Leading Petty officer Naples, Italy

Provided administrative support within the Navy Psychiatry Department in: administration, finance, logistics, operational requirements, information systems management, personnel management, health care administration, and physical examinations.

Assisted in care and treatment of neuropsychiatric patients.

Aided Medical Officers in administration of special neuropsychiatric therapy procedures.

Observed and reports symptoms and psychotic manifestation of patients with mental illness.

Maintained neuropsychiatric ward and clinic equipment.

Provided administrative expertise ashore and afloat in the areas of manpower management, fiscal and supply, patient administration, Reserve affairs, personnel management, Fleet and Fleet Marine Force programs/requirements.

Education:

Barry University Master of Social Work; GPA 3.62/4.00 December 2009

Bachelor of Social Work; GPA 3.20/4.00 May 2009

Achievements: National Society of Leadership

Pi Gamma Mu National Honor Society

Navy Good Conduct Medal Humanitarian Service Medal

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