ELENA CERDA
**** ******* ****, ** *****, California 90623
***********@*****.***
-- JOB POSITION --
Focus of Interest: Aerospace Industry
--- QUALIFICATIONS PROFILE
Highly motivated, decisive, and detail-oriented individual, interested to leverage experience into practical application of principles, techniques, procedures, and equipment in the aerospace industry.
- Well-versed in implementing changes and compliance parameters to ensure optimum efficiency and productivity as well as the successful attainment of organizational goals.
- Accustomed to performing and completing assigned tasks efficiently, without error and unnecessary delays, ensuring smooth and productive operations.
- Known for strong work ethic, and communication and interpersonal skills; complemented with problem-solving capabilities and out-of-the-box thinking to capture key issues and formulate effective action plans.
- Articulate communicator with bilingual fluency in English and Spanish.
--- AREAS OF EXPETISE
Supply Base Management
Quality Planning Requirements
Strategic Planning and Analysis
Leadership and Team Building
Customer Service Management
Regulatory Compliance and Quality Standards
--- CAREER OVERVIEW
- Executed tasks in expediting and monitoring activities of customer orders and communicated appropriate information to customers about the orders.
- Demonstrated expertise in developing and maintaining solid and harmonious customer and supplier relationships.
- Played a leadership role in conducting training activities associated to the department.
- Thoroughly estimated all costs and provided customers with quotations for potential orders.
- Took charge of preliminary manufacturing planning that guarantee flow down of customer requirements.
- Assumed full responsibility in conducting internal audits to ensure system requirements, as well as in managing all purchasing activities pertaining to services.
- Administered duly assigned tasks in preparing daily and monthly sales reports for the upper management.
- Provided expert oversight to the development, negotiation, and acceptance of overall contracts, ensuring the capability and capacity to meet all customer requirements.
- Displayed excellent leadership in supervising the entire sales and office support activities.
- Established and maintained work instructions associated to Sales Department.
--- CAREER PATH
Serra Manufacturing Corporation - Compton, CA (1994-Present)
Account Executive Purchasing Agent Sales Team Leader 1994-Present
Customer Service Representative 1994-1999
--- EDUCATION
Bachelor of Arts in Interdisciplinary Studies - graduated cum laude (2005)
NATIONAL UNIVERSITY - LA JOLLA, CA
--- CERTIFICATIONS
Supply Base Management (2007) SADDLE ISLAND INSTITUTE
AS9100 Internal Auditing Course – DeSimone Engineering Inc. (2003)
SERRA MANUFACTURING CORPORATION - COMPTON, CA
Six Sigma Black Belt Certificate (2002) AMERICAN SOCIETY FOR QUALITY