Customer Service Medical
Resume:
Christina Bachleda
**** ******** ***** 210-***-****
San Antonio, TX 78254 abz8mw@r.postjobfree.com
CAREER SUMMARY
Motivated Diagnostic Medical Sonographer who possesses excellent clinical
skills and a strong desire to succeed.
SKILLS
. Extensive training in the use of Ultrasound technology and patient care
. Extensive management experience, organizational and leadership skills,
along with a creative approach to
problem solving
. Friendly Customer Service
. Interpersonal Communication
. Accounts Receivable and Accounts Payable
. Computer applications - MS Word, MS Excel, MS PowerPoint, Medcin and
Medisoft, multitasking, NextGen,
& Whiteboard-computer software created by Texas MedClinic for their company
use
EDUCATION
Sanford-Brown College San Antonio, TX 10/18/2011-06/02/2013
Diagnostic Medical Sonography
Completed hours of intensive training
Sanford-Brown College San Antonio, TX 10/10 - 09/11
Medical Billing and Coding Certificate Program
Completed 1110 hours of intensive training which included:
. IDC9, CPT4 & HCPCS coding and Medisoft billing software
. Electronic Bill Submission
. Medical Terminology, Pharmacology Concepts, Anatomy and Physiology
. Medical Transcription
. Appointment Scheduling
. Medical charting, billing procedures and insurance processing
. Policy implementation and procedures for documenting, storing and
retrieving medical-legal documents
and insurance data (within HIPAA guidelines)
. Analysis and evaluation of patient data for reimbursement (applies
ICD/CPT concepts)
EXTERNSHIP EXPERIENCE
Peterson Regional Medical Center 551 Hill Country Dr, Kerrville, TX 78028
1/14/2013 - 5/30/2013
Ultrasound Technologist
Completed 640 hours of intensive Sonography externship training
. Performed abdominal, renal, renal doppler, pelvic, transvaginal,
Obstetrics 1st, 2nd and 3rd trimester,
BPP, venous and arterial lower extremity, carotid, thyroid, breast,
scrotum, and superficial soft tissue
scans independently
. Frequently assisted with biopsy and aspiration procedures
. Provided sonogram and oral/written summary of technical findings to
physician for use in medical
diagnosis
. Observed scrotum, arterial lower and upper extremity, echocardiograms and
transesophageal
echocardiogram procedures
. Transport patients
. Assisted with patient preparation
Texas MedClinic San Antonio, TX 8/2011-9/2011
Collector Assistant
Billing Dept 8/15/2011-8/26/2011
. Performed general office duties
. Provided excellent customer service
. Reviewed accounts with balance less than 60 days and documented actions
on accounts
. Contacted Insurance carriers to determine claim status
. Contacted employer to request 1st report of injury
. Resubmitted claims
.
Accounting Dept 8/29/2011-9/14/2011
. Pulled EOBs to verify payments
. Entered addresses changes
. Adjusted small balances less than $5
CLINICAL EXPERIENCE
Dr. John Kellum's Office
Ultrasound Technologist San Antonio, TX 11/28/2013-1/13/2013
. Observed Obstetric and GYN scans and Nuchal Translucency tests
. Assisted with patient preparation
Ultrasound Technologist San Antonio, Tx 9/17/12-10/21/12
. Observed Obstetric and GYN scans and Nuchal translucency tests
. Assisted with patient preparation
Gonzales Healthcare System Gonzales, TX 10/22/12-11/27/12
Ultrasound Technologist
. Observed breast, abdominal, obstetrics, and renal scans.
. Scanned breast, abdominal and obstetric scans with assistance.
. Assisted with patient preparation
Dr. Shannon's Office San Antonio, TX 9/17/12-10/21/12
Ultrasound Technologist
. Oserved echocardiograms, carotid, lower extremity venous, and renal
scans.
. Independently performed carotid, lower extremety venous, and renal scans.
. Assisted with patient preparation
Northeast Methodist Hospital San Antonio, TX 8/13/12-9/16/12
Ultrasound Technologist
. Observed carotid, upper & lower extremety venous, OB/GYN, assisted with
fluid aspirations, and
abdomen scans
. Scanned OB/GYN, carotids, gallbladders, and abdomens independently
. Assisted with patient preparation
Christus Spohn Hospital Beeville, TX 7/9/12-8/12/12
Ultrasound Technologist
. Observed OB/GYN and abdominal scans
. Assisted with patient preparation
Frontera Mobile in Texas 5/29/12-7/8/12
Ultrasound Technologist
. Observed echocardiograms and Carotid scans
. Assisted with patient preparation
EXPERIENCE
Dollar Tree 8511 Blanco Rd, San Antonio, TX 78213 9/09-6/10
dollartree.com
Asst. Manager
. Provided excellent customer service by assisting walk-in and phone
customers with their shopping needs
. Delegated duties to proper employees (up to 15)
. Preformed all opening and closing procedures
. Assisted with all store functions including: scheduling, ordering,
freight processing and all day-to-day
store activities as directed
. Protected and secure all store assets, including store cash (more than
$4000 during holidays)
. Adhered to all policies and procedures including safety guidelines
. Provided leadership and direction to associates as appropriate to include
utilization of daily planner and
index cards
. Maintained a professional and friendly environment with customers,
subordinates and supervisors
. Assisted with evaluating, recruiting, hiring, training, motivating, and
counseling of TEAM DOLLAR
associates
. Processed reports, documents and memos
. Proficient use of available tools and technology at the store level
. Dealt with hard lines/variety merchandise
. Strong communication, interpersonal, and written skills
. Worked in a high energy team environment
Debra Bachleda, CPA 5503 Grissom Rd, Suite #110, San Antonio, TX 78238 3/05-
8/09
Accountant Assistant/Office Manager
Seasonal : 03/05-5/05 ; 1/06-8/07 ; 12/07-8/09
. Provided tax service customer service
. Data entry personal information into tax software to receive return
outcome
. Processed accounts payable, accounts receivable, matched invoice with
customer's cost
. Secretarial duties
. Handled customers payments daily, whether it be cash or check ($2,000-
$10,000/weekly)
. Delegated duties to proper employees (up to 3)
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