…Continued…
JAMES L. MCGOWAN
* ******** ***** *******, *** Jersey 08527 908-***-**** ********@***********.*** Broadband, FTTH and RF Technical Marketing and Sales / Engineering / Management Engineering professional with a proven record of accomplishment in Technical Sales and Marketing. Expertise in new business development, directing the creation of new products, markets and customers; guiding business from concept to order fulfillment. Demonstrated success driving growth in targeted markets through implementation of key projects. Solid leadership skills; able to build and guide teams. Adept at communicating with management, vendors, and internal departments to coordinate overall program success.
Business Development New Market Penetration
Application Engineering System Design, Applications Support
Key Account Management Global Sales Organizations
Product Line Management Analysis/ Key Performance Metrics PROFESSIONAL EXPERIENCE
Owner/Consultant, 2007 – Present
JLM Technical Management LLC – Jackson, New Jersey Consulting firm providing solutions within the Broadband and Fiber Optic industry. Engineering expertise with fiber, data and RF applications. Architectural concept, network design and product specifications for clients in the Broadband, FTTH and CATV space. Experience with xPON, Active Ethernet, RFoG and DOCSIS, Optic Transceivers, SFP, XFP. Direct and Sales Representative for select vendors. Marketing support for white papers, technical descriptions, applications notes, customer and sales presentations. Test verification of product and system development for OEM suppliers. In-house and on-site technical support. Fiber to the Home, SBCA Commercial Certification. International and multi-cultural experience, extensive global and domestic travel. Selected Contributions:
Established OEM and Distribution sales channels, increased sales from zero to 1M+ USD, for active fiber equipment manufacturer, HFC, DOCSIS, RFoG, xPON Optical Transceivers to OEMs and integrators
Install, test and troubleshoot 4K sub Caribbean MSO deployment
Design and test of major campus fiber distribution system,
Design and commissioning of 250+ plus home FTTH system Green’s Dubai, U.A.E.
Design and installation of OnePath Networks Test Lab and Headend
Successfully integrated multi-polarity and DIRECTV® COM 1000 Satellite IP concept over fiber Director of Product Line Management, 2004 -2007
Foxcom, a Division of OnePath Networks, Inc. – Princeton, New Jersey Led sales and Product Marketing efforts for a leading RF and Fiber Optic Transmission OEM. Restructured market strategy and three line product portfolio for Cable Operators and Fiber-to-the-Home (FTTx) markets. Led development, product release and market introductions. Developed product line road maps. Measured margins on in-house product and outsourced components. Managed key account technical and commercial issues, partnerships with vendors. Structured MARCOM for trade shows, collateral, white papers and application notes. Selected Contributions:
Developed and released to market the company’s breakthrough AverLux™ Product Line
Increased product portfolio revenues from 1 M USD to 4 M USD
Established Key Account relationships with DIRECTV® with other complimentary customers and suppliers
Created Product Roadmaps for next generation solutions and technologies JAMES L. MCGOWAN Page Two
Professional Experience Continued
Director of Strategic Accounts, Broadband and Cable, 2000 -2002 PPC, John Mezzalingua Associates – East Syracuse, New York Sales and relationship management with broadband operators (MSO) in the NYC Area and emerging CLEC on national basis. Increased revenues from 5 to 9 million USD, budget by 25% for accounts Time Warner, Comcast and Cablevision. Generated and managed strategic plans, VPA and tech support. Interface from corporate to system level. Philips Electronics, 1988 – 2000
Raleigh, Atlanta, Chicago, New York
Key Account Manager - Philips Consumer Communications Management of 75 million USD in component OEM sales across several Philips Business Groups to a highly visible Philips Electronics/Lucent Technologies JV. Held executive level discussions and policy sessions. Responsible for sales operational issues globally; pricing, negotiations, terms, logistics, budgets and metrics. Global Account Manager - Motorola & Lucent (now Alcatel-Lucent) Managed 5 million USD and a CAGR of 10% in worldwide OEM sales of passive components to two key accounts; Motorola verticals Communications, Automotive and Lighting, Lucent Divisions for Business, Consumer, Transmission. Directed penetration and sales resources in NA, EU and A-P. Negotiated price/share, terms/delivery. Technical Sales Account Manager - Liquid Crystal Displays Direct key account sales in SE USA. Increased sales from 4 to 8 M USD. Accounts included Ericsson, Panasonic and SCI Systems. Support from design-in/technical aspects of custom LCD through order realization and logistics. Met and exceeded all profit center expectations
Field Applications Engineer - Discrete Semiconductors Exceeded goals and targets every quarter by implementing design-wins to key accounts in the Southeastern USA. Key customers included IBM, Ericsson, Motorola and Chrysler. Product portfolio of small-signal and power transistors and diodes, RF and wideband devices.
RELATED EXPERIENCES
1986-1988 Electronic Marketing Associates Sales Engineer 1982-1986 Day Telecommunications Technical Sales Manager 1976-1980 ITT Telecommunications Engineering Staff Space and Transmission Divisions
EDUCATIONAL EXPERIENCES
2011 – Certified Fiber to the Home Professional Course 2000 - Sandler Sales Institute, President’s Club Sales Training Program 1999 - Columbia University, Executive Education, Key Account Management Program 1998 - Target Account Selling, Target Marketing Systems, Inc. 1990 - Strategic Selling, Miller-Heiman, Inc.
1984 - Dale Carnegie Sales Course
1982 - North Carolina State University, Electrical Engineering