Customer Service Project Manager
Resume:
Algulfredy Aviles
**** ****** **. ******, ** ****7
***********@*****.***
Objective
I am seeking a mid entry level position with a reputable company, which will allow me opportunity to provide diligent customer service while obtaining knowledge, skill and experience to become more of an asset to my company.
Summary of Qualifications
2+ years managerial experience in the Restaurant/ Customer Service Industry
Furthered my career by attending a Technical School in Austin, TX
Managed up to 10 employees for 2+ yrs
Work History
Walgreens
9801 Manchaca Rd. Austin, TX 78748
06/2009- Currently employed
Customer Service Rep/ Sales Associate/ Photo Tech
Job Description: Answer phone calls, assist elderly with proper wheel chair locating, ring up customers in a fast and friendly manner, process and develop film for customers within the time slot that they are ordered. Merchandise and stock products to ensure shelf remains stocked at all time. Work directly with Store Manager to maintain that our store runs properly and smoothly.
Taco Bell
1701 W. Ben White Blvd. Austin TX 78704
07/2005-09/2009
Shift Manager/ Food Prep/ Customer Service
Job Description: Managed approx. 10 people per shift, meet and greet customers, making money deposits, ensured customer satisfaction, managed correct completion of paper work of all orders in timely manner, make sure all orders got out in a timely matter, restock before shifts end, to assist upcoming shift, responsible for administering food safety audit, perform food counts and inventory daily, and Set standards for other employees.
ACS Data Line
Ste 400, 2535 Brockton Drive Austin, TX 78758
07/2007- 08/2008
Project Technician
Job Description: Inserting cables/ Connecting cables/ Planning projects/ Cable counts, assisted project manager by being head of production in his absence, analyzed blueprints to plan for completion of cable connection, making sure cables were in there proper place, placed cables in correct position to meet electronic safety standards, managed supply control for production.
Education
Southern Careers Institute
2301 S. Congress Ave.
Austin, TX 78704
Medical Assistant Training
12/2007- 09/2008
Completed requirements to become a Medical Assistant
Qualifications include: Vital signs, Microsoft Office, 10 key entries, Urine analysis, Interviews Patients, Basic fax & copy knowledge, Phlebotomy, 35 wpm, Glucose Testing, Electro Cardio Graphing, Fluent in English and Spanish
Akins High School
10701 S. 1st St.
Austin, TX 78748
August 2005- May 2007
High School Diploma
Graduated May 2007
Travis High School
1211 E. Oltorf St.
Austin, TX 78704
August 2003- August 2005
\References
References are available on request.
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