Administrative Assistant Manager

Melissa Pedone

Motivated and personable human resource administrator with a bachelor’s degree in

business management and marketing experience.

Professional Experience

Human Resources Administrator

Historic Hotel Bethlehem: March 2013 - Present

1. Process new hire paperwork, conduct criminal background and reference checks, file paperwork, update associate files accordingly and direct new hire orientation

2. Utilize ADP Payroll Services and E-Time to enroll and terminate associates and update associate data

1. ADP virtual classroom training

1. Manage employee benefits, contend to any insurance claims; both worker’s compensation and unemployment, handle disability claims and state and federal employment correspondence

2. Record incident reports and handle employee accidents

3. Manage OSHA log

4. Administrative assistant to the hotel general manager; assist the GM with various office tasks including filing, scheduling, minutes, correspondence and communication

1. Coordinator and active member of the hotel’s Safety and Four Diamond Committees

2. Manager on Duty role – handle guest situations, incident reports and hotel grounds inspection

1. Training in hotel emergency situations

1. Continuing role as Marketing Administrator (please see below)

Marketing Administrator

Historic Hotel Bethlehem: January 2012 - Present

1. Restaurant marketing for the Tap Room and 1741 on the Terrace restaurants under the direction of the hotel’s sales and marketing director

1. Communicate with various media outlets to promote the restaurants through print, online and radio advertising

1. Create and update the monthly marketing schedule and design in-house marketing materials

Administrative Assistant

Historic Hotel Bethlehem: May 2011 - January 2012

1. Provided administrative assistance to the executive chef and food and beverage managers by managing restaurant reservations, menu design, meeting minutes, event planning, restaurant floor plan design and other various tasks

Awards & Certifications

1. May-June 2013- ADP virtual classroom training

1. August 2012- Historic Hotel Bethlehem’s Associate of the Month

1. TIPS Certified- TIPS (Training for Intervention ProcedureS) is the global leader in education and training for the responsible service, sale, and consumption of alcohol

1. Attended RAMP (Responsible Management Alcohol Training) owner and manager training program with former employer of La Viña Restaurant

1. Completed The Center for Business + Industry Workshop: Destination Lehigh Valley at

Northampton Community College

Employment History

Historic Hotel Bethlehem

Bethlehem, Pennsylvania

May 2011 to Present

Education

East Stroudsburg University

East Stroudsburg, Pennsylvania

Class of 2011

4.0 Quality Point Average Summa Cum Laude

1. Bachelor of Science Degree in Hotel, Restaurant and Tourism Management: A College of Business; with a concentration in Tourism Management (event, meeting and travel planning coursework) and minor in Spanish

1. Member of Eta Sigma Delta- International Hospitality and Tourism Management Honor Society

1. Certification from the American Hotel and Lodging Education Institute for the successful completion of Contemporary Club Management with Honors

4640 Hillview Drive Nazareth, PA 18064 610-***-**** abz3q4@r.postjobfree.com

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