Customer Service High School

VERONICA MCCOY

**** ****** ****** **** *****

Columbus, MS 39701

Work: 580-***-****

Home: 662-***-****

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OBJECTIVE

Seeking employment to allow growth by using leadership, communication,

and customer service skills.

SUMMARY OF QUALIFICATIONS

Over ten years of total work experience to include the United States

Army.

Granted a SECRET security clearance based on a background investigation

by the Federal Government.

Possess strong oral and written communication skills.

Sincere desire to work with people and make a difference of the

organization.

Succeeded in a rapidly changing and stressful environment by employing

the practices of the organization and applying them to the situations.

EMPLOYMENT HISTORY

Soldier May 2012 - May 2013

United States Army, Fort Sill, OK

Gained knowledge in the history and traditions of the United States

Army. Confident with abilities and skills as a team member. Familiar

with environment regulations, military codes of conduct, and maintaining

team unity. Intermediate level oral and written communication skills.

Maintain accurate records of equipment.

Seamstress January 2009 - January 2012

American Power Source, Columbus, MS

Possess and execute complete knowledge of wardrobe policies, product the

quote daily, alter and repair garments, and linens, operate all

machinery in a safe and efficient manner, and keeps accurate records of

all material needed and used to alter and repair garments.

Nursing Assistant February 2007 - December 2008

New Hope Retirement, Columbus, MS

Help patients with daily living, help patients with personal hygiene,

help patients care for themselves by introducing and teach assisted

living techniques. Document actions by completing forms, reports, logs,

and records, maintains work operations by following policies and

procedures, and help keep patients family and friends informed.

Cashier, Cook, Waitress January 2003 - February 2007

Holiday Inn, Columbus, MS

Compute and record totals of transactions, count money in cash drawers

at the beginning of shifts to ensure that amounts are correct and that

there is adequate change, greet customers entering establishments, Issue

receipts, refunds, credits, or change due to customers, wait tables,

issue receipts, refunds, credits, or change due to customers

EDUCATION

Diploma, Columbus high School, Columbus, MS, 2001

Certificate, Hotel and Restaurant Technology, East Mississippi, Mayhew,

MS, 2008

Certificate, Basic Combat Training, U.S. Army Training Center, Fort

Sill, OK, 2012

Certificate, Combat Lifesaver (Advanced First Aid )Course, Fort Sill,

OK, 2012

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