Customer Service Sales

OBJECTIVE

To obtain a managerial position in the hospitality industry by utilizing my

knowledge while growing my practical experience.

EDUCATION

North Carolina Central University (NCCU)

Durham, NC

Degree: Bachelor of Science

Major: Hospitality & Tourism Administration

School of Business

Expected Day of Graduation: December 2013

Durham Technical Community College

Durham, NC Degree:

Associate in Science and Associate in Art

Graduated: May 2011

Languages: fluent in English and Turkish

WORK EXPERIENCE

INTERNSHIP

Hilton Hotel Durham, NC

Spring, 2012

. Shadowed each department manager in food and beverage, front desk, and

sales departments

SALES ASSOCIATE

World Market, Durham, NC

2005 - 2007

. Helped consumers with general promotions in store and all store

products

. Assisted with stocking products yielding $50,000 in revenue

. Understood all the responsibilities at work place including safety

Dufy, Antalya, Turkey

2002 - 2004

. Managed cash transactions with balancing, handling purchases, and

organizing cash register

. Ensured the quality of floor arrangement to avoid damages

. Provided detailed knowledge of the products to customer to increase

revenue

. Oversaw operations and store inventory generating daily sales of

$7,000

SKILLS

. More than 4 years of experience in customer service and sales

. Well organized and skilled in inventory control, cashier management

and order processing

. Remarkable ability to analyze reports and solve problems

. Hard working and energetic with excellent communication skills

. Deep knowledge and skilled in PowerPoint, MS word, MS excel

ACTIVITIES/ HONORS

NCCU's chapter of National Society of Minorities in Hospitality

. Member

2012

Beta Gamma Sigma

Serve Safe Certification

OnQ Certified

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