Customer Service Sales
Resume:
Mauricio Muriel
*** ***** ******* **** *** *** Hallandale Beach FL 33009
abz0ys@r.postjobfree.com
Accomplished and astute professional with experience in increasing trade between Colombia and the US, Europe and other countries in Latin America coupled with six years as an import export professional in Miami, Florida. In-depth knowledge of US Customs regulatory requirements. Natural leader with a verifiable record of gaining the cooperation of farmers and producers of other products for exports. Skills:
US Customs Regulations
Import/Export Documentation
Project Management
Negotiations
Team Leadership, Human Resources
Group Presentations
Training & Development
Superior Follow-Up
Microsoft Word, Excel, PowerPoint, ACT, and Outlook. EZ Freight, AI Win, proprietary systems, MASS 2000, .
Fluent Spanish.
Career Highlights
In South Florida, worked with several import/export companies. In 2003-2004 assisted US Customs Officers with the inspection of 7 to 8 air cargo shipments each week. Focused on vegetables, seafood, fresh flowers, shoes and livestock from Central and South America.
Created a new manual system for Menlo-UPS® and inputted it into their database.
Developed top-tier skills in load consolidation.
At King Ocean, tracked the history of each container coming into Port Everglades. Performed on-site equipment control at the Port.
At FedEx®, performed inventory control of electronic parts. Received a large shipment from an electronic chipmaker that filled a warehouse. Opened each box and identified the chips that were in good condition and returned those that had flaws to the manufacturer.
Received and managed refurbished cell phones from Taiwan and shipped them to T-Mobile stores.
Experience Chronology
Skillus Wholesale 4/12 – 3/13 Davie Fl
Sales, local and international customer service, to create business opportunities to our customers, logistics, orders, Markets analysis, Mass 2000, jewelry expert, returns and local fairs.
President 01/07 – 4/12 Hallandale, FL
Frontier Investors LLC
Properties investments documents, administration, re selling and remodeling properties, quotations.
.
Export Agent 01/06 - 01/07 Miami, FL
Deluxe Freight.
Export Documentation, SED, Customer Service, customs relations, Caribean Isles.
Import and Export Agent 01/04 - 01/06 Miami, FL
Ambiance Personnel
Import/Export Documentation, SED, Customer Service, customs relations, Inventory control.
Operations Assistant 01/03 - 01/04 Miami, FL
Cielos del Perú Air lines (Now Centurion Airline)
Export Documentation, SED, Customer Service, customs and Agriculture relations
Pick up and receiving schedule, Operations assistant, Dangerous goods control, perishables.
President of Projects & Secretary of Business Development
City of Cali, Colombia 01/97 - 01/01 Cali-Colombia.
As the Secretary of Business Development and Competitiveness for the city of Cali, Colombia facilitated the participation of 118 local businesses in a five-day global tradeshow in Mexico City. 5000 companies worldwide participated.
Met with the owners of the 118 businesses selected to participate. Advised owners on how to improve their products for the global market. Designed packaging for each product. Produced a CD featuring interviews and products for each business. Uploaded the CD to the website for the event. Sales increased by over 25 % for all businesses within a year.
Repeated the process described above for 61 companies for a three-day trade show in Panama City, Panama and increased sales by 17 %.
Co-led the development of a Competitiveness EXPO featuring businesses in the Cali, Colombia area. Selected the site for the meeting and worked with a six-person team to manage all logistics.
Visited, interviewed and selected 200 out of 300 applicants. Colombian business people attended the show.
Met with coca growers in the area and offered government support to switch to growing crops such potatoes, yucca, beans, rice and pineapples. About 50% agreed. Followed up to ensure compliance.
Received referrals from the government’s Pro Export entity. Called the customers in the US, Europe and Latin America and received orders for clothing, canned food, fresh fruit, meat and products made by artisans. Contacted the manufacturers, producers and the negotiated prices and terms with the customer.
Academic Education
Santiago de Cali University (2002)
Finance/International Business - Bachelors of Science (Evaluated by Education Evaluators Inc.)
As a university student, led a project supported by the Center of Investigation and International Business. Taught 60 people with HIV to make brooms and mops. When the Fund of Love purchased a farm for them, taught them how to work with livestock. Emphasized that they had to be totally self-supporting. Checked on their progress weekly. As their revenue grew from sales, they purchased manufacturing equipment.
Continuing Education
Keiser Career College (2003)
Diploma- Business Administration
Jorge Tadeo Lozano University (1997)
Foreign Trade- Emphasis on Food Sector
64-hour Program
British Columbia University (1996)
Business English- Six Month Full-Time Program
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