Office Front Desk

Curriculum Vitae

Personal information

First name / Surname Haroon siddiuqi

Address Landmark residensi flat no 1 katkat get road Aurangabad

Maharastra 431005

Telephone +97-976*******

E-mail **.*********@*****.***

Nationality indian

Date of birth 17-07-1991

Gender Male

Height: 167 cm /Weight 50 kg

Marital status Single

Area of intrest Front office management,food and beverage service

main Responsible for managing the front desk and

activities reception area, supporting the office staff and

and distributing faxes and incoming correspondence

responosibil frequently. Greeting guests and manage the front

ities desk with responsibility and reliability in a

stable and professional corporate office

environment. Also responsible for assisting office

staff on an as-needed basis.

Experience

Company Name Vits 4* luxury business hotel (A Kamath group Hotel Aurangabad

(maharastra

Position:Front Office assistance

Location: Aurangabad,Maharashtra

Duration:From 18-06-2011 & still working

r Work experience

Dates 17-05-2008 still working

Hotel receptionist

Occupation or position

held -welcoming, greeting guests in a warm, friendly manner;

-be a team member; follow staff conduct policies;

Main activities and -protect privacy of guests and co-workers; state importance

responsibilities of effective communication;

-use effective communication skills; use listening skills;

-provide information services and promote tourism; operate

switchboard and front desk telephone

-process calls; take messages; process wake-up calls; cost

telephone charges to guest accounts

-respond to reservations inquiries; take, change and cancel

reservations;

-use equipment(operational system and office );

- follow operational procedures(define log book; use log

book; keep front desk operation current);

-provide guest services;

-process monetary transactions(process guest account;

process cheques; follow cash-out procedure);

-adhere to safety guidelines; follow security guidelines;

outline Hotel Keepers Act; outline legislation regarding

discrimination

Skills/Qualifications

B.a 3rd year appear from Mulana azad college Aurangabad Maharashtra

Strength

01 positive approach to wards work

02 Leadership style

03 Good listener

04 positive attitude toward work &staff

05 Result oriented

06 polite nature with good sense of humor

07 Active working capacity in any shift (24*7)

Personal skills and

competences

Mother tongue Hindi

Other language(s)

Self-assessment Understanding Speaking Writing

Listening Reading Spoken Spoken

interactio production

n

English

Social skills and Organized person;

competences Good abilities for synthetic and global views over

concrete situations;

Ability to establish and maintain good working relations

with people of different national and cultural

backgrounds.

Organisational skills -Leading teams and projects

and competences - Good for work under pressure

- Good working overtime or extra hours

- Excellent respecting deadlines in projects

Organisational Skilled at organizing conferences, luncheons,

skills and meetings, and staff presentations. Excellent

competences appointment setting and scheduling skills. Three

years of receptionist or administrative

experience in a corporate or professional

office,

Computer Skills:

01 Fundamental &basic programming

02 Disk operating system

03 Html

04 internet explorer

05 ms world ms,excel,power point

06 ids software

07 Hotelware,Microsoft office,abode photoshop (beginner),corel draw

(beginner

Computer Strong computer skills for assisting staff on a

skills and variety of projects. Advanced proficiency levels in

competences all Microsoft Office applications including Power

Point which I continually use to set up all office

presentations. Skilled at administering all the

office e-mail through Outlook Express as well as

all interoffice and intraoffice communications.

Activities & interests Watching & Playing Cricket, listening old songs &

dedication toward my task or work.

Additional References available upon

information request.

Contact this candidate