Customer Service Sales

Eduardo Cepeda

**** ****** *** ******

Orlando, FL 32817

Phone: 954-***-**** E-mail: ********@*****.***

To obtain a position that will utilize my extensive customer service skills and sales experience.

Objective

Skills and Capabilities

• Strong interpersonal and group presentation skills

• Demonstrate the ability to work with a diverse group of people

• Adhere to a strong code of ethics

• Exhibit strong leadership potential

• Proficient in Spanish

• Customer Service skills over the phone and in person

• MS Office

• Data entry

Education

1997-2001 Piper High School Sunrise FL

• High School Diploma

2001-2004 Art Institute Fort Lauderdale FL and Brookline MA

• Television Production

• Minor in Business Administration

Work Experience

2011-2013 Premier Smile Center Ft. Lauderdale, FL

• Emailed and called existing and new clients/patients to schedule procedures.

• Bulk Mailings and advertisements

• Update and maintain social media sites and website

2008.2010 Dial America corp. Ft. Lauderdale, FL

Sales representative

• Cold calling soft sales on retention customers

• Meeting required sales numbers

• Appointment setting

2001-2008 KMY711, Dolphin Stadium Miami, FL

Money and Inventory Manager

• Supervised 14 Employees for a food and beverage concession stand

• Responsible for Inventory counts

• Handled Cash counts opening and closing

2007 Convergys Tamarac, FL

Sales Representative

• In-bound call Sales acquiring new business for At&t Wireless Go plans

• Customer Care assistaing customers in new phone activations

• Out-Bound Sales calling new customers to join with At&t Wireless

2003-2004 Tech-Neon Tamarac, FL

Customer Service Representative

• Out-Bound Sales activating bellsouth clients

• Customer Care activating new lines

Eduardo Cepeda

2955 Krista Key Circle

Orlando, FL 32817

Phone: 954-***-**** E-mail: ********@*****.***

Contact this candidate