Customer Service Quality Control
Resume:
Lisa Crotser
Grand Rapids, MI **548
Cell: 616-***-****
E-Mail: *********@*****.***
Your Name
Address, phone, fax, email
My goal is to become associated with a company where I can utilize my skills and gain
further experience while enhancing the company’s productivity and reputation.
Objective
Quality Technician
September 2012 to Current
Experience
Progressive Surface
Current duties include sorting parts for defects, running roughness tests to
ensure parts are being coated properly, taking data and documenting the
information, and ensuring there is an accurate count of parts during and after
production.
Customer Service
October 2011 to September 2012
Kmart, Byron Center, MI
I am the closer of the Electronics dept. On a daily basis I perform checkout
services, straighten the merchandise, answer questions about our product, and
cleaning duties. Other duties performed on a regular basis are planogram, freight,
layaway, and customer service desk.
Quality Control
September 2007 to June 2011
Gentex, Zeeland, MI
My primary duties included checking finished product for defects, labeling
finished merchandise to ship out, knowing and following all specs on product, I
would take line workers spots for bathroom breaks and was the first person to
call if there was a problem with the machinery. I was the go between for the line
workers and our management and was in charge of my lines paperwork and
making sure we met our quota for the day.
Trimmer
September 2004 to August 2007
Grand Rapids Foam Tech, Wyoming, MI
Primary duties included inspecting all finished product and trimming off excess
flesh from the foam. I was also cross trained into packing, remolding, some
robotics programming and fabrication.
Hilo/packer
September 2002 to May 2004
Euclid Industries, Saginaw, MI
Primary duties included packing, order picking, inventory, cleanup, setup and
teardown of packing stations, and truck
It Tech, Grand Rapids, MI
Education January 2005 to June 2006
Working on CDD Degree
John Glenn High School
August 1996 to June 2000
General Education
References are available on request.
References
Contact this candidate