Customer Service High School

DORAL HILLS

**** *** ** ****** #****

Lafayette, LA 70506

Phone: 504-***-**** Alt. Phone: 337-***-****

**********@*****.***

Objective

To contribute work experience and training in a position as a Galley Hand where skills will be

fully utilized

Professional Profile

I have acquired military training and discipline for three years in the United States Army. I’m an

experienced business owner and operator of a barber/beauty salon and an automobile detail shop.

I’ve also acquired many certificates and training in professional development.

• Management: Hands on manager with highly developed leadership ability and

experience in business management and operating skills. Equally strong in improving

morale and resolving conflict with staff.

• Team Building: Decisive team leader with extensive experience in developing and

creating effective training programs.

• Communication: Persuasive communicator with well developed presentation skills.

Able to develop productive relationships with colleagues, clients, and other staff at all

levels.

Ability Summary

• Experienced Baker

• Team leader and team worker

• U.S. Military Veteran

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date

TWIC Homeland Security 11/20/12

Commercial Foods and Culinary Arts State of Florida 07/19/98

Employment History

Owner/Operator

01/2002-Current Ruby Red Barber/Beauty Shop Jackson, MS

Employment Type Full Time (30 Hours or More)

Offered apprenticeship programs for students enrolled in cosmetology classes to allow them to

develop skills; developed a program for underprivileged youths to receive free training during

holiday periods; provided barber/beauty services for clients.

Owner/Operator

01/2002-Current Ruby Red Automobile Detail Shop Jackson, MS

Employment Type Full Time (30 Hours or More)

Trained and managed up to 4 employees in performing automobile detailing; managed day to

day operations of business; offered excellent customer service to patrons of the shop.

Baker

06/2008-08/2009 Flowers Bakery New Orleans, LA

Employment Type Full Time (30 Hours or More)

Worked as a team member in the baking of bread and pastries; followed recipes to bake in

quantity; provided good quality and professional standards while producing quality products;

maintained cleanliness in baking area; followed all sanitation policies and wore all OSHA

required PPE.

Education/Certification

Training and Certificates of Achievements include: Department of Homeland

Security IS-003(Radiological Emergency Management),(The Professional in

Emergency Management); Auto Air Conditioning, Computer Applications,

Parenting, Investment, Budgeting, Entrepreneur Opportunity, and Commercial

Foods and Culinary Arts

1989-1992 United States Army

1984-1988 O. P. Walker High School

High School Diploma

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