Customer Service Sales

Location:

Commerce, GA, 30529

Posted:

June 20, 2013

Contact this candidate

Resume:

Madison B. Brooks

** ********* **.

Commerce, GA 30529

270-***-****

***********@*****.***

CAREER Seeking a marketing/sales position in a fast-paced, challenging environment that will OBJECTIVE further develop existing leadership, time management, and organizational skills

EDUCATION Western Kentucky University, Bowling Green, Kentucky May 2011

BS Degree: Marketing Sales

EXPERIENCE RJ Reynolds Tobacco Co., Territory Sales Manager II Sept 2011-April 2013

• Successfully managed and improved territory that covers parts of Georgia, North Carolina and South Carolina.

• Proven ability to educate client base on profitability of our brands and leveraging this education into advocacy and increased market share

• Accurately completed monthly expense reports for company credit card, mileage reports, time cards, and scheduling.

• Managed growth brands for RJ Reynolds and American snuff Co. in 96 contracted outlet stores

• Executed national and regional marketing strategies to maximize sales and market share growth.

• Utilized data analysis and business plan generation to identify growth and opportunities and market shift dynamics and sales trends.

• Implemented 3 new to market product launches and merchandised product within existing contracted space.

• Sell/Execute through marketing programs with full 5P (pricing, promotion, presence, personal selling, and product) support within my assignment

• Building customer willingness and business fundamentals’ and drivers of a Total Tobacco platform

• Building outstanding relationships with store managers/owners by providing expert tobacco/ consumer insights and advice through the development of individual business plans

• Negotiate and signed contracts for independent outlets, based on partnership level and impact of business with the assessment of contract compliance on a day to day basis

• Continuous review and establishment of contracts and policies including plan and execute programs and procedures

Marketing Services Group Inc., Paid Summer Intern Summer 2011

• Provided Customer Service phone support to solve customer related issues

• Worked with senior staff on market research projects including online research

• Provided support to the sales team by creating sales PowerPoint presentations and

marketing materials.

• Extensively used MSOffice to create spreadsheets and other materials for use by management and sales team

RELEVANT SKILLS Inventory Management Customer Service

New Business Development Microsoft Office

Leadership Development Time Management

Merchandising

Marketing