Customer Service Sales
Resume:
Rosalyn A. Williams
P.O. Box ******
San Diego, CA 92168-0561
********@*****.***
OBJECTIVE:
Full time employment with a company that has a vision for today and tomorrow. Be
allowed the opportunity to establish my leadership abilities and showcase my
talents.
QUALIFICATIONS:
More than twenty years of customer service experience. Proven sales ability with
strong financial analysis, time management, public speaking, and organizational
skills. People person, skilled at developing and maintaining long term customer
relationships. I adapt well to change team player, multi-task, work and think
independently, various office skills, management, and strong oral and written
communication skills.
EDUCATION and TRAINING:
BS Criminal Justice, Indiana University Bloomington, In/So Bend, In. 1989.
AA Interior Design, Mesa College, 1993.
EXPERIENCE:
Bryant Development & Construction Group, San Diego, Ca June 2007-
present.
Human Resources/Administrative Finance Coordinator. Schedule meetings
with contractors/vendors, prepare and organize daily schedules, Prepare
payroll, banking transactions, develop potential client portfolios, walk
properties with contractors, prepare assessments, data entry various
computer systems, filing, order supplies, prepare reports, employee relations,
address benefits, trouble shoot problems, light accounting, assist CEO,
administrator and perform other tasks as needed.
Choice One Services, Chula Vista, Ca November 2002 –June 2007.
Office Manager/Administrator. Responsible for data entry, invoicing, answer multi
line telephones, payroll preparation, maintain office, organize filing system, provide
support for office staff, and prepare minutes/reports for board meetings and other
office task as needed.
Interior Décor by Ebony & Ivory, San Diego, Ca July 1997-October 2002.
Co-Business Owner Designer/Decorator. Designed/decorated multi- million dollar
properties, extensive travel for clients needs, worked closely with contractors to
insure deadlines, read blue prints to insure all designs were being executed, handled
million dollar budgets, various scheduling, trouble shoot any/all problems,
organized/set up/host events at properties and businesses.
Bed, Bath and Beyond, San Diego, Ca September 1989 – July 1997.
Trainer/Personal Shopper. Assisted customers with selecting various household
products, train staff on computer system operations, product knowledge and sales
techniques, assisted in opening new stores nationwide. Inventoried products and
worked closely with store buyers, design/decorate merchandise displays, designed
specialty items for customers, data entry for Bridal Registries and cashiering.
• Top salesperson in store of 60 – 70 staff.
Casual Corner, San Diego, Ca May 1991 – December 1995. (concurrent, part time).
Customer Service Representative/Sales. Developed strong relationships with repeat
Customers, ward robed customers and displays, inventory control, back up cashier.
COMPUTER SKILLS:
Spread Sheets, Word, Excel, PowerPoint, Microsoft Office, Data Base, Outlook
Express
LICENSES and CERTIFICATIONS:
(CAARR)
California Association Addiction Recovery Resources
(IIDA)
Interior International Design Association
First Aid/CPR Certified
AWARDS:
Numerous outstanding sales and customer service awards, Bed Bath and Beyond,
and Casual Corner
REFERENCES:
Excellent Personal and Professional References available upon request.
Contact this candidate