Customer Service Sales

Eddie A. Cauhape

***** ****** ***. *****, ** ****1

VM 760-***-****

Cell 818-***-****

**********@*****.***

Position - Bartender/Barback

Education California State University, San Bernardino - 1991 - 1997

Bachelor of Arts, Drama

Experience

October 2011 – February 2013 – Ortho Mattress $550.00 wk +

commission

Sales Associate

Ensure that each customer receives outstanding service by providing a

friendly environment, which includes greeting and acknowledging

every customer, maintaining solid product knowledge and all other

aspects of customer service.

Maintain an awareness of all promotions and advertisements.

Assist in floor moves, merchandising, display maintenance,

and housekeeping.

Assist in ringing up sales at registers.

November 2009 – October 2010 – Romantix - $1,100.00 wk

Area Supervisor

Over saw the operations of a total of 50 employees at 10

different stores in the LA area.

Contributed to store financial growth through driving sales,

managing expenses and communicated opportunities for visual

presentations and objectives of merchandise to store managers.

Carried out full store operations in the absence of managers

including opening and closing procedures, helped customers, sales,

paperwork, receiving merchandise, store deposits, store cleaning, made

sure all fixtures were in working order inside and outside the store, etc.

Interviewed, hired, trained, identified training needs, wrote up,

and fired employees

October 2008 – November 2009 – Independent Retailer/Small

Business owner - $20.00 hr

Product Demonstrator

Demonstrated and sold high quality cookware in retail stores

throughout the country.

Set up and tore down demo/display booths, inventory, handled

cash/credit card purchases, shipped overstock back to warehouse

Coordinated events including – flights, rental cars, hotels,

estimating costs, and developing immediate and innovative solutions

for unplanned situations.

February 2008 – October 2008 – Relax the Back $10.00 hr +

commission

Analysis of customer conditions and recommendation for

proper furniture

Instruct customers in proper use of products.

Managed inventory, handled operational duties in the absence

of the manager including receiving and shipping merchandise, store

deposits, store cleaning, made sure all fixtures were in working order

inside and outside the store, etc.

IHOP - June 2007 – October 2007 – min + tips

Server

Serve and bus tables

Make suggestions / sell promo dishes

POS / write checks

New Beginnings - November 2000 – September 2007 - $400.00 wk +

commission

Sales Representative / Warehouse

Product ordering, receiving and distribution

Inventory control

Client service and retention

Waikiki Willie’s - November 1998 – June 2000 – min + tips

Server / Host

Seat guests

Serve / bus tables

Make suggestions / up sell

POS / write checks/ handle cash

Crater Lake National Park - June 1998 – November 1998 - $7.50 +

tips

Bartender / Server

Pour drinks, Bar inventory, Serve/bus tables

Write checks / handle cash

Ricon Norteno - January 1998 – June 1998 – min + tips

Bartender

Pour, Mix drinks, Bar inventory, Customer Service,

Handled cash

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