Project Manager Engineer
Resume:
James Robert Marr. Jr
Litchfield, NH
*********@*****.***
Summary:
Configure, maintain and support Cisco ASA & Pix Firewalls,
Switches and Routers (OS, IOS)
Configure, maintain and support Citrix Netscaler Load Balancers
Extensive years of experience in Support networks within several
data centers at various sites; install and maintain various types of
networks.
Strong experience in installing, racking/stacking, and testing
all mounted servers, disk arrays and network devices and associated
cabling.
Experience in Installing, debugging, and documenting network
connections to customer's equipment.
Provide 7x24x365 site coverage for trouble tickets and provide
assistance to visiting customers.
Maintain all work areas in compliance with OSHA safety standards
and our client's cleanliness standards.
Skills:
Cisco Switches, Nexus Platform, Cisco Router, Cisco ASA
Firewalls, Citrix Netscaler, Cabletron Systems, G3Basic Administrator,
ATM internetworking, TTC; DS1/DS3/Frame Relay with the Firebird 6000,
Cisco 4500, 7200, 6500's, T1, DS3 circuits, SAN & NAS, Structured cabling
Education/ Certifications/ Training:
A.S. in Industrial Electricity/Electronics, New Hampshire
Technical College, Laconia, NH 1990
Classes towards a B.S. degree in Technical Management, New
Hampshire College, Nashua, NH 1996
CCNAX v1.1 - Interconnecting Cisco Networking Devices (CCNA
-certification expired)
Cisco Systems; Deploying Cisco ASA Firewall Solutions 8.4
Cisco Systems; Intro to Cisco Switches certification
Cisco systems; Introduction to Cisco Router certification
Cabletron Systems 2 weeks New Hire Technical Training Course
Cabletron Systems Tech II Training
Cabletron Systems National Tech Training
Lucent Technologies; Definity G3Basic Administrator certification
Global Knowledge Network; Essentials of ATM and ATM
internetworking
TTC; DS1/DS3/Frame Relay with the Firebird 6000
Experience:
Navisite Inc., Andover, MA
September 11 - Present
Associate Network Engineer
Responsibilities:
Perform engineering on Cisco ASA fw, Nexus 2k's, 6500
switch/router
Configuration changes and upgrade software on ASA FW via ASDM
and CLI. Install HA FW with failover, configure VPNS's, packet tracer.
Provide hands on network hardware and OS level support where
needed
Work with internal Navisite departments to effectively prioritize
and escalate customer issues
Maintain a good understanding of all Support Center processes and
apply them appropriately
Technical knowledge of Cisco Catalyst, Cisco routers, Load
Balancers, Pix Firewalls and VPN's
Install, rack/ stack, and test all mounted servers and network
devices.
Install, debug, and document network connections to customer's
equipment.
Update and document all data center systems with troubleshooting
and ticket support information.
Respond properly to all alerts/alarms.
Provide billable hands-and-eyes services for Web Hosting
customers.
Extend, test and troubleshoot T1, DS3 circuits
Verizon Telecommunications, Billerica, MA
August 11 - September 11
Data Center Technician/ Contractor
Responsibilities:
Install, rack/ stack, and test all mounted servers, disk arrays,
and network devices.
Install, debug, and document network connections to customer's
equipment.
Update and document all data center systems with troubleshooting
and ticket support information.
Respond properly to all alerts/alarms.
Provide billable hands-and-eyes services for Web Hosting
customers.
Extend, test and troubleshoot T1, DS3 circuits
C.E. Communications, Franklin, MA
May 11 - July 11
Data Center Technician/ Contractor
Responsibilities:
Install, debug, and document network connections to customer's
equipment.
Add/ remove copper/ SAN infrastructure for various data center
collocations.
Fidelity Investments, Merrimack, NH
Nov 00 - Apr 11
Data Center Technician/ Data Center Lead Telecommunications Engineer
Responsibilities:
Vendor management and support for Logistics and Asset Management.
Install, rack/stack, and test all mounted servers, disk arrays,
and network devices.
Install, debug, and document network connections to customers'
equipment.
Update and document all data center systems with troubleshooting
and ticket support information.
Provide 7x24 site coverage for trouble tickets and provide
assistance to visiting customers.
Respond properly to all alerts/alarms.
Maintain all work areas in compliance with OSHA safety standards
and our client's cleanliness standards.
Support 60,000 square foot data center.
Install and configure Cisco 4500, 7200, 6500's.
Submit defective gear to vendor using Cisco RMA process.
Maintain retail network lab.
Clean, prepare, and image returned gear.
Install voice/data cable infrastructure.
Provided 7x24 as well as on call support.
Support 6000+ nodes campus wide.
Test and turn up 10GigE, T1, DS3 circuits.
Perform hands-on installation, testing or validation and the
ability to troubleshoot data/voice network problems.
Cisco Wireless Deployment (802.11n).
Follow Data Center projects from initiation to completion by
utilizing technical network knowledge.
Implementation of day to day maintenance and changes to an
enterprise wide DNS, DHCP, IP infrastructure.
Deploy HP and IBM Blade center environment utilizing SAN & NAS
(Clarion, EMC).
HP, IBM and SUN server hardware implementations and
decommissions, rack and stacks.
Network appliance implementations and decommissions, Network
configurations.
Problem analysis and resolution support, interfacing with
customers, vendors and other Fidelity support groups.
Excellent analytical skills, Project Management experience.
Excellent organizational skills, Ability to manage overlapping
task and activities, excellent oral and written skills, provided on call
support on a rotational basis, Project Activity management.
Vnetek Communications, LLC, Londonderry, NH
Feb 00 - Nov 00
Lead Telecommunications Specialist
Responsibilities:
Maintained and supported our companies NT 4.0 Client/Server
environment.
Designed and implemented new QA test lab for a refurbished
network hard ware company.
Tested & certified outgoing networking hardware to customers.
Engineered, implemented and supported our Nortel voice and Cisco
data network infrastructure.
Fidelity Investments, Merrimack, NH
Dec 99 - Feb 00
Lead Technician
Responsibilities:
Responsible for allocating work assignments to technician's
daily, accountable for major project roll outs and undertake technician
responsibilities.
Fidelity Investments, Merrimack, NH
Mar 97 - Dec 99
Telecommunications Technician
Responsibilities:
Responsible for the timely coordination and installation of
communication network equipment and associated infrastructure.
Provided connectivity and configuration for phone, desktop and
server installs and decommissions.
Followed projects from initiation to completion by utilizing
technical network knowledge.
Performed hands-on installation, testing or validation and the
ability to troubleshoot data/voice network problems.
Cabletron Systems Inc., Rochester, NH
Sep 96 - Mar 97
Supervisor QA Lab
Responsibilities:
Responsible for the daily operations of the System Level Quality
Assurance test lab and 35 QA Engineers.
Created annual budget for the purchase of test and lab equipment,
head counts and training.
Cabletron Systems Inc., Rochester, NH
Jun 95 - Sep 96
Quality Assurance Engineer/ Ethernet Group Leader
Responsibilities:
Tested all Cabletron Fast Ethernet and Ethernet products'
features and functionality to assure they work to IEEE 802.3 and 802.3u
specifications, in a lab environment.
Verified, configured and tested all product upgrades of software
and hardware.
Comprehend all aspects of Ethernet network specifications, design
and troubleshooting.
Utilized network test equipment; Azure, Intel, NETCOM and Network
General (Dolch) Ethernet Traffic Simulator/Analyzers.
Recreated customer problems with Token Ring and FDDI products in
the lab and produced accurate results.
Scheduled priorities, allocated work assignments, assisted 12
Ethernet QA Engineers with problems, and gave lab tours to customers and
new hire training classes on a daily basis.
Cabletron Systems Inc., Rochester, NH
Dec
93 - Jun 95
Project Manager
Responsibilities:
Supervised and installed local area network wiring, hardware and
software installations for Ethernet, and Token Ring, FDDI and
Asynchronous environments across the country.
Performed pre-installation site surveys, systems troubleshooting,
configuring, testing and certification.
Administer safety policies, project planning and scheduling on a
daily basis.
Lockheed / Sanders Inc., Nashua, NH
May 91 - Oct 93
Electronic / Microwave Technician
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