Customer Service Sales

Gracie Ray

704-***-**** • **********@*****.***

Self-motivated professional, seeking a customer service position that

OBJECTIVE

will utilize my strengths in sales, and customer satisfaction skills.

EXPERIENCE

BCBG MaxAzria Santa Monica,CA

10/2011-05/2012

Sales Associate

• Perform selling and clientele practices in line with company

direction

• Promote personal business with client appointments &

wardrobes.

• Protect the BCBG MAXAZRIA brands with up-holding

product knowledge and visual standards, and personal

brand association

• Assist store management & staff with store initiatives when

needed

NACA Charlotte, N C

7/2009-08/2010

Home save Counselor

1. Analyze and review all the documents submitted by the homeowner to the file,

making sure that all documentation is complete, accurate and up to date

2. Discuss with the homeowner their income, expenses and budget in order to arrive

to their affordable payment

3. Enter thorough and complete narratives reflecting all that transpired during the

session with the homeowner

4. Conduct any necessary follow up depending on the particular needs of the

Citi Financial Fort Mill, NC

03/2007-09/2008

Front End Automotive Collector

• Received Incoming High Volume calls on delinquent Auto

Loans that were 30 days or less pass due

• Educated customers on credit and set up future dated

payments

• Reviewed daily activities to ensure accuracy

• Assured that customer’s payments were applied to accounts

and information received was noted on all accounts

EDUCATION

West Charlotte High School Charlotte, NC

2003

Aveda Institute Charlotte, NC 2008

Contact this candidate