Customer Service Administrative Assistant

Location:

Posted:

June 19, 2013

Sade Simmons

Pineville, SC ***68

****.*********@*****.***

Highlights of Qualification

• Excellent interpersonal skills to deal effectively with all business contacts

• Exceptional ability to maintain well groomed appearance

• In depth knowledge of computer software

• Ability to give attention to detail

• Excellent time management and organizational skills

• Willing and able fast learner

Experience

Customer Service Representative

• Answer questions about customers’ accounts

• Provided information in response to inqui ries about services

• Handled and resolved customer complaints

• Troubleshooting and technical support

• Managed tasks simultaneously such as answering calls and typing notes on accounts

Administrative Assistant

• Made copies and operated a wide variety of office machines

• Assisted customer with their specific cases and needs

• Assisted customers and obtaining other types of assistance needed

• Scanned information for the case managers to work the cases

• Input information to assist with case management

Cashier

• Assisted customers with purchases

• Balanced out cash drawer

• Cleaned the store when closing and restocked shelves and coolers

• Checked gas levels

Employment History

Customer Service Rep. Iqor INC N. Charleston, SC

Customer Service Rep. NCO group N. Charleston, SC

Cashier Corner Stop #43 St. Stephen, SC

Cashier Thornhill Grocery Pineville, SC

Administrative Assistant Berkeley County DSS Moncks Corner, SC

E ducation

2008-GED Fort Dorchester High School N. Charleston, SC

2009-2011/AAS T rident Technical College N. Charleston, SC