Deslin Pablos
**** ******** *** ( Clermont, FL 34714 ( 352-***-**** (
************@*****.***
A highly motivated, courteous and talented professional seeks position
with dynamic organization that welcomes initiative and dedication, demands
excellence in consistently meeting business objectives and exceeding
standards. Offering an exceptional ability to work under high pressure,
providing solid & exceptional patient services.
Summary of Qualifications
. Outgoing personality, enthusiastic, patient, and confident
. Bilingual: fluent in both English & Spanish
. Excellent ability to lead and train staff.
. Remarkable ability to calculate numbers, correct entries, and post to
records.
. In-depth ability to effectively communicate information, policies,
and/or procedures in a manner easily understood by the patient.
. Strong ability to analyze and solve problems.
. Exceptional ability to maintain confidentiality of records and
information.
. Sound knowledge of management principles and/or procedures.
. Strong ability to effectively present information in one-on-one and
small group situations to patients, clients, and other employees of
the organization.
. Sound working knowledge of modern office practices and procedures.
. Profound ability to communicate effectively verbally and in writing.
. Great ability to establish successful working relationships internally
as well as externally.
. Remarkable ability to work well under high-pressure and/ or frequent
interruptions.
Professional Experience
April 2013 - May 2013 PM Pediatrics
Poinciana, FL
Medical Assistant
. Verifying Insurance
. Making Appointments
. Answering Phones
. Forwarding messages
. Faxing
. Scanning papers
. Copying
. In charge of Super Bills and cash
. Adding new patients to the system
. Writing school/work notes
. Trained to use EMR
. Vitals (pulse, temperature, height, weight, blood pressure, and
oxygen)
. Putting patients in rooms
. Cleaning rooms
. Urine culture
. Throat cultures
. Rapid Strep Test and Viral
. Influenza A & B Test
. Vaccinations
. Cleaning waiting room and bathrooms
. Training others on front office and triage
June 2008 - October 2012 Publix
Kissimmee, FL
Cashier
. Trained and motivated dynamic employees for optimum operations
. Answered patient questions, and provided information on procedures.
. Computed and recorded totals of transactions.
. Counted money in cash drawers at the beginning of shifts to ensure
that amounts were correct and that there was adequate change.
. Established and identified prices of goods, and tabulated bills using
calculators, cash registers, and optical price scanners.
. Greeted customers entering the Store.
. Processed merchandise returns and exchanges. Issued receipts, refunds,
credits, and change due to customers.
. Maintained clean and orderly checkout areas.
. Received payment by cash, check, credit cards, traveler's checks, and
automatic debits.
. Resolved customer complaints.
. Weighed items sold by weight in order to determine prices.
Education
June 2012- May 2013 Florida
Technical College Major: Medical Technician
Clinical/Administrative Skills
. President's List
. CPR Certified till 2015
. Aseptic Technique
. Throat Cultures
. Basic Wound Care
. Pre-Operative/Post-Operative care
. Suture Removal
. Removal Surgical Tray Set
. Specimen Collection
. Injections
. EKG & Vital signs
. Snellen Eye Chart
. Patient Preparation for Examination
. Phlebotomist
. Prescription Refills
. Charting Records Management
. Telephone Triage
. Front Desk Duties
. HIPPA Trained
. Verify Insurance
. Communication Skills
. Computers in the Medical Office
. Computer Skills
. Professional Behavior in the Workplace
. Cash Flow/Collections
May 2011- August 2011 Lake Sumter
Community College Major: Nursing
August 2008 - December 2009 Valencia Community College Major/Minor:
Journalism and Nursing